

Rapidnet
Based on recent customer reviews, Rapidnet receives sharply divided feedback shaped by connectivity reliability and support responsiveness. A recurring theme among dissatisfied customers is unstable WiFi, frequent outages, slow speeds, and prolonged downtime affecting those working from home. Many highlight unanswered WhatsApp queries, delayed technician dispatch, and continued billing despite service interruptions. On the positive side, some customers consistently mention excellent service, fast callbacks, and helpful named agents who resolved long-standing issues. Overall sentiment leans negative, with support availability and network stability emerging as the most pressing concerns voiced by paying subscribers.
TrustIndex
2.4
NPS Score
-20
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Rapidnet receives sharply divided feedback shaped by connectivity reliability and support responsiveness. A recurring theme among dissatisfied customers is unstable WiFi, frequent outages, slow speeds, and prolonged downtime affecting those working from home. Many highlight unanswered WhatsApp queries, delayed technician dispatch, and continued billing despite service interruptions. On the positive side, some customers consistently mention excellent service, fast callbacks, and helpful named agents who resolved long-standing issues. Overall sentiment leans negative, with support availability and network stability emerging as the most pressing concerns voiced by paying subscribers.
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Rapidnet has a TrustIndex of 2.4 out of 10 on Hellopeter, based on 25 reviews in the last 12 months. Hellopeter has tracked Rapidnet across 151 total reviews. How is the TrustIndex calculated? →
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