Misleading product and poor quality – very disappointing

I purchased a 5kg bag of Rainbow Chicken mixed portions from Makro on 28 February for R164 as it was on special.

Firstly, the quality was extremely disappointing. When cooked, the chicken did not taste fresh at all—it had a stale taste, as if it had been frozen for far too long. This is very concerning when it comes to food quality and safety.

Secondly, the product was completely misleading. The packaging clearly states “mixed portions,” however the bag contained almost exclusively breast pieces. There were only about two other pieces in the entire 5kg bag. This is not what was advertised or expected when purchasing a mixed portion product from Rainbow Chicken.

As a customer, I feel misled and disappointed by both the retailer and the supplier. Specials should not mean compromised quality or inaccurate product contents.

I would not recommend this product, and I hope both Makro and Rainbow Chicken take this seriously and improve their quality control and product accuracy.