Puritech Water Treatment
Verified Business
|4.5|17 Reviews (last 12 months)|Responds in 420h 28m
Puritech Water Treatment
Verified Business
|4.5
17 Reviews (last 12 months)
Responds in 420h 28m
AI Review Summary
Based on recent customer reviews, Puritech Water Treatment is consistently praised for responsive, knowledgeable consultants and skilled technicians who handle RO and filtration installations professionally. Customers regularly highlight standout staff members by name, noting helpful quoting, after-hours assistance, and tidy workmanship. A recurring theme is competitive pricing and clear communication throughout the sales and installation journey. However, a notable concern emerges around post-installation support, with some clients reporting unresolved faulty components, poor installation quality, and reluctance to remedy issues, particularly for customers located outside the immediate service area.
Performance(last 12 months):
Trustindex Rating
5.5Ranked In Renovations & Interiors
#3Reply Time
420h 28mNPS Score
50Very Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 766h 9m
TrustIndex
5.5
Ranking
#3
in Renovations & Interiors
Reply Time
420h 28m
NPS Score
50
Recommended: Very Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 766h 9m
Review Distribution
4.5|17 Reviews
Sep '25 - Aug '26
Recent reviews (17)
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