PSG Wealth

Based on recent customer reviews, PSG Wealth is drawing significant criticism around service delivery, particularly relating to withdrawals, estate administration, and unresolved queries. Customers consistently mention long waits for payouts, unanswered emails, and difficulty escalating complaints beyond call centre scripts. A recurring theme is frustration with executor and retirement fund processes, including documentation handling and communication gaps. Positive feedback does surface, with specific branch consultants praised for going the extra mile and providing attentive, personalised assistance, suggesting service quality varies notably between individual advisors and the broader administrative platform.

PSG Wealth has a TrustIndex of 3.2 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. They reply to 77% of negative reviews, typically within 28 hours 58 min. Hellopeter has tracked PSG Wealth across 109 total reviews. How is the TrustIndex calculated? →