Property Partners Property Management & Sales (Pty) Ltd t/a Property Partners
Verified Business
|3|2 Reviews (last 12 months)|Responds in 98h 32m
Property Partners Property Management & Sales (Pty) Ltd t/a Property Partners
Verified Business
|3
2 Reviews (last 12 months)
Responds in 98h 32m
Performance(last 12 months):
TrustIndex
0
Ranking
#237
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
12 May 2026, 11:23
Property Partners failed to return my deposit and ignored the Rental Housing Act — formal complaints filed with PPRA and RHT
Property Partners Property Management & Sales (Pty) Ltd (Reg No: 2019/192465/07) failed to return my rental deposit following the termination of my 12-month lease on 30 April 2026. The outgoing inspection on 30 April recorded no defects or damages. Despite this, and despite the 7-day statutory deadline under the Rental Housing Act having passed, my deposit has not been returned and no lawful basis for any deduction has been provided. When I sent a formal letter of demand, the agency cited public holidays, weekends, an internal comparison process, and the need for the owner's approval as reasons for the delay — none of which constitute valid grounds under the Act. A subsequent response simply stated they were "awaiting the owner's instructions," which is not a defence available to a registered property practitioner. This is not the first time I have had to escalate matters regarding this agency. During the same 12-month tenancy I was required to engage the Western Cape Rental Housing Tribunal due to the agency's failure to attend to maintenance obligations, which was resolved in my favour. I have now filed formal complaints with the Western Cape Rental Housing Tribunal and the Property Practitioners Regulatory Authority (PPRA). I would caution any prospective tenant to carefully consider whether this agency will fulfil its legal obligations to you.
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Anonymous
1 reviews | Active since Jan 2020
12 May 2026, 11:23
Property Partners failed to return my deposit and ignored the Rental Housing Act — formal complaints filed with PPRA and RHT
Property Partners Property Management & Sales (Pty) Ltd (Reg No: 2019/192465/07) failed to return my rental deposit following the termination of my 12-month lease on 30 April 2026. The outgoing inspection on 30 April recorded no defects or damages. Despite this, and despite the 7-day statutory deadline under the Rental Housing Act having passed, my deposit has not been returned and no lawful basis for any deduction has been provided. When I sent a formal letter of demand, the agency cited public holidays, weekends, an internal comparison process, and the need for the owner's approval as reasons for the delay — none of which constitute valid grounds under the Act. A subsequent response simply stated they were "awaiting the owner's instructions," which is not a defence available to a registered property practitioner. This is not the first time I have had to escalate matters regarding this agency. During the same 12-month tenancy I was required to engage the Western Cape Rental Housing Tribunal due to the agency's failure to attend to maintenance obligations, which was resolved in my favour. I have now filed formal complaints with the Western Cape Rental Housing Tribunal and the Property Practitioners Regulatory Authority (PPRA). I would caution any prospective tenant to carefully consider whether this agency will fulfil its legal obligations to you.
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2026, 07:21
Debt free
I would like to thank you for convincing me to be dept free I couldn't done this without you am happy now to be free from debts from own on I will do things better and be a better person thank you so much guys you did a great job I appreciate it
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2026, 07:21
Debt free
I would like to thank you for convincing me to be dept free I couldn't done this without you am happy now to be free from debts from own on I will do things better and be a better person thank you so much guys you did a great job I appreciate it
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
6 Mar 2025, 13:57
Bad service once you move in
Horrible service from this company. They rented us a place with balcony but its closed and they don’t have keys. They promised to send maintenance but the guy responsible for maintenance does not respond to calls or emails, no one is willing to help after you move in. Be careful of this company.
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Anonymous
1 reviews | Active since Jan 2020
6 Mar 2025, 13:57
Bad service once you move in
Horrible service from this company. They rented us a place with balcony but its closed and they don’t have keys. They promised to send maintenance but the guy responsible for maintenance does not respond to calls or emails, no one is willing to help after you move in. Be careful of this company.
0
Replies (0)