Proline Express Sandhurst
Verified Business
|4.3|17 Reviews (last 12 months)|Responds in 31h 45m
Proline Express Sandhurst
Verified Business
|4.3
17 Reviews (last 12 months)
Responds in 31h 45m
AI Review Summary
Based on recent customer reviews, Proline Express Sandhurst receives strong praise for its panel beating and accident repair work, with customers consistently mentioning attentive consultants such as Precious and Sandra who provide regular progress updates by phone and WhatsApp. A recurring theme is professional, friendly service and vehicles returned looking renewed within agreed timeframes. However, a notable minority of customers report serious concerns around workmanship quality, including paint defects, misaligned parts and faulty replacement components, alongside frustration with shifting collection dates and unresolved post repair issues.
Performance(last 12 months):
Trustindex Rating
7Ranked In Automotive
#56Reply Time
31h 45mNPS Score
28Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 13h 12m
TrustIndex
7
Ranking
#56
in Automotive
Reply Time
31h 45m
NPS Score
28
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 13h 12m
Review Distribution
4.3|17 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Proline Express Sandhurst
Recent reviews (17)
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