CG
Chris G
Active since Aug 2011
8
Reviews
0
Industries
Reviews
8 reviews3 months ago
Nobody knows, nobody cares
I wanted to see Judith Sepuma last Saturday 28 Feb at Theatre of Marcellus, Emperors Palace. I had downloaded the tickets that same afternoon. Arriving on time on location, the theater is closed and locked. Nobody at Emperors Palace had information. We were sent to the conference center, on the opposite end of the casino. No event was happening there. No help could be found. Cleaning staff suggested we go to the Winner's Circle. Long walk back to where we came from. Nobody there had any information. As we passed again in front of the theater, other patrons looked just as bewildered and helpless. They told us the date on Webtickets had been changed just then without any prior communication. How is that possible? The event did not get re-scheduled at 19h00 on Saturday 28 Feb. This is terrible service, the evening was utterly ruined, we ran around being sent from pillar to post - because of total lack of communication.
0 replies
3 months ago
No communication - no care
I wanted to see Judith Sepuma last Saturday 28 Feb at Theatre of Marcellus, Emperors Palace. I had downloaded the tickets that same afternoon. Arriving on time on location, the theater is closed and locked. Nobody at Emperors Palace had information. We were sent to the conference center, on the opposite end of the casino. No event was happening there. No help could be found. Cleaning staff suggested we go to the Winner's Circle. Long walk back to where we came from. Nobody there had any information. As we passed again in front of the theater, other patrons looked just as bewildered and helpless. They told us the date on your website had been changed just then without any prior communication. How is that possible? You have my cell no. and email. The event did not get re-scheduled at 19h00 on Saturday 28 Feb. This is terrible service, the evening was utterly ruined, we ran around being sent from pillar to post - because of your lack of communication.
1 reply
5 months ago
I love Leroy
Very friendly staff and super efficient to help and check stock
1 reply
9 months ago
DO NOT order online with Makro!
DO NOT order online with Makro! The "in stock" indications are completely unreliable. Makro will take your money when you order, and shortly thereafter inform you that certain items are not available. They will then fail to process a refund for 6 weeks. Then they will ask you for proof of purchase, copy of your ID and a bank letter - now expecting you to waste even more time due to their lack of service. Normal businesses just refund the amount to your credit card used for the purchase, which is quick and hassle free. A decent copmany would not even have this issue, instead make sure their stock and website are actually correct. The offer to issue an sms voucher to use at Makro, stating that it is the "fastest" method to process a refund, is frankly ridiculous and insulting - TWO MONTHS LATER! Makro, your owners are American: Massmart - Walmart. These kind of shenanigans would have you in court in the US real quick.
5 replies
10 months ago
Disney+ makes it impossible to cancel your subscription
Cancel my Disney+ subscription On your desktop browser Click the profile icon on the top of the screen Click My Space Click on ‘Help & Settings’ Click on ‘Account Settings’ Click on ‘Cancel’ You will see a pop up displaying the validity of your current subscription. Click on ‘Confirm Cancellation’ You will be redirected to your account showing your subscription has expired, and the date till which it is valid These are the instructions on their webstie - except there is no 'Account Settings" and no 'Cancellation' option displayed. I then cancelled through the chat. They ask mad information e.g. a bank statement to show when and how I paid, but refuse to provide an email to confirm the cancellation, This is a joke. In the US they would get sued to hell for this ****. Hands off Disney - it's a trap!
0 replies
53 months ago
Embarras*****t upon Check-Out at the Lodge
The GOOD - the website is user friendly and intuitive - the booking process is quick - price information is easy to find The BAD - payment options were not adequately explained: pay 50% by card, then it switched to say pay the supplier directly by EFT. It took a while to work out how to pay 100% by card. This must improve - indicate full payment options in the beginning, not piece by piece as one goes along. THE HORRIBLE - upon checkout at Ivory Tree Lodge I was presented with the full bill, not only drinks. Staff commented that they never have payment information from Afristay on time and I had to wait for some manager to authorize me only paying drinks, not accommodation. That is unpleasant and must be improved.
1 reply
118 months ago
Incompetence or Fraud?
<p>As a Vodacom contract customer for almost 20 years, monthly charges are debited against my credit card.<br />When cards expire every few years, I call billing to provide updated card details.<br />This year, the 1st attempt ended with the call center operator hanging up on me<br />(call to 111, 30 June 13h37 - 13h58)<br />On the 2nd attempt, after many difficulties, I was told details had been updated.<br />This however turned out to be untrue, and in order to avoid service to be cut off, I had to pay by EFT.<br />On the 3rd attempt, Lerato (2 September, ********** , 09h20) read card details back to me and said all was done.<br />To my great consternation, on 30 Sep, my bank account was debited !</p> <p>This is fraudulent, as I have not given authorization to do so.<br />The amount of R 1,224.42 is to be credited to my bank account within the next 5 business days.</p> <p>You may charge my credit card - details of which you have on record - instead.</p> <p>I also expect a written confirmation that in future, my credit card will be charged, as has been the case until recently, and agreed by your services again on 30 Sep.</p>
2 replies
122 months ago
Neglectful Enraging Disdainful Bank
<p>After a failed ATM transaction in another african country (3 Dec 2015), we requested a refund of the amounts debited though no cash was delivered. Filled in a complaint form and submitted proof: ATM receipts showing 0 amounts and account statement . Silence... Upon enquiry at the branch, we were informed complaint was lost. We filled it in again. Lost again. 3rd time lucky? Submitted again. No response. In fact, a letter was sent by snail mail (not email) to a post box address not in use for over 15 years. Well done Nedbank, get to know your customer! Worse. The response related to dates and transactions which are not the subject matter. Since then, sent several emails to clarify, went to visit the branch manager, spoke to a number of people, yet nobody ever provides qualified feedback to resolve the matter. By now, nearly 7 months later, I'm shocked and disgusted how Nedbank can possibly think ignoring a complaint with all supporting documents will just go away on its own?</p>
1 reply
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
6 (75%)