Active since Apr 2016
15
Reviews
0
Industries
Reviews
15 reviews1 month ago
I am extremely disappointed and frustrated by the charges added to my HiFi Corp account after I made my payment on 10.04.2026. On that date, I paid R17,629.00 instead of R17,629.19 — meaning I was short by only 19 cents. I have now received a statement sh
Unfair service fee charges over 19 cents underpayment on the 10.04.2026
0 replies
18 months ago
Very friendly staff ...
Very friendly staff and quick to contact their clients if there is an alert with the vehicle
1 reply
46 months ago
MTN South Africa - Useless service provider of them all - Scammers
MTN South Africa is the worst, they do not care about their clients at all. They false advertise, they are busy scamming people the sooner we realize the better. I will write a review about them until they realize that what they ****en doing to people is absolutely out of hand. My 3sr review in less than 6 weeks, MTN i do not have a contract with you , the last time i had a contract with you it was 6/7 years ago and the experience was not good at all so please remove the ****en contract you are scamming me with on my name. CEO's, COO's and all board of directors what is your take on this kind of review regarding your business, nothing positive everywhere surely something need to be done. Corruption is everywhere in this country , I'm Flippen disappointed with MTN and I will never in my entire life recommend you to anyone. This is my 6th review in 6years about MTN's service. You keep saying that i have an existing contract with you but when contacting me you call me on my day to day number not the one you are accusing me of having the contract with you. This is so frustrating. Useless sales consultants, that keeps dropping our calls when claiming that they are putting us through to the right department. The day you decide to look at this review you can contact me on 078 513 5571 which will soon be ported to another service provider
0 replies
46 months ago
MTN SOUTH AFRICA **** OF A SERVICE
MTN South Africa, kindly advise me when did i sign a contract with you and where are the documents signed by myself to acknowledge that contract. I wrote a review on the 19.07.2022 about the same matter, i do not have a contract with MTN, i used to have a contract on my 0785135571 but not anymore. The number you are talking about i do not know and i have never owned it. Today 17.08.2022 youve got the nerve to send me another statement after ignoring my review, i am so tired of your pathetic service, i will never recommend you to anyone and i will never sign for a contract with MTN. I have reported this as a fraud and your pathetic service tells me that that is not a fraud. How on Earth can i deny my debt or something that i have signed for. The contract you are framing me on is giving me a bad credit record because i will never for pay for it, kindly supply me with a copy of a signed contract. My issue is i was told the contract has been active since 2018 but i was only told about it early this year and started receiving statements 3 months ago if im not mistaken. Who has been paying for this contract all along and what happend to that person now that you are framing innocent people for your poor pathetic service. Ive complained about your service previously while having an active contract with you and im still complaining about it today, where are owners . You need to out out this matter ASAP before i can get my lawyers invoived because im so ****ed off. You dragging my name into **** that i don't even know and it affects my credit record. Supply me with a copy of a signed contract. Fixed your **** and deal with the culprit behind this nonsense. I am reachable on my number 078 513 5571. Hoping to hear from you soon, or you will just proof to me again that you are as useless as your worksers.
0 replies
47 months ago
DISSAPOINTING SERVICE FROM MTN
MTN South Africa, I'm so disappointed about your service, not even words can describe how I'm currently feeling about you. It has been brought to my attention by one of your consultants around April/May this year if I'm not mistaken that I have an existing contract with MTN and she was actually telling me that MTN will start deducting from my account at the end of the month. I then told the lady that I've got no contract with MTN as we were arguing she then decided to put down the phone. I received an email from MTN on the 17.05.2022 with the attached statement dated 12.05.2022 account BA114239888-071 879 2169 . I Have never owned this number and I never owned a 071 number, MTN need to find the culprit behind this number and don't just give it to anyone that they think they will sort the account out for them. I then contacted MTN and I was told to do the following. To go into the store wit a copy of my ID and the SR number that was given to me and the lady updated the system that advised that it is a fraudulent account, I then went into the MTN store in Eastgate Mall and explained my story and the guy checked the system and told me that he cannot just report the matter as fraud without the affidavit, then I went to the police station for an affidavit and went back to the store on a Tuesday and I was assisted by a lady , I gave her a certified copy of my ID and the affidavit and she said that I must contact MTN after 3-7 working days for the outcome, ever since, I have been trying to contact them and they keep putting me through to manager that I never get to speak to. On the12.07.2022 I received another statement on email, I then contacted MTN again yesterday on the 18.07.2022 and it is so annoying that every time when calling them you need to explain yourself over and over, I then spoke to the lady, I gave her the SR number which is SR 1-20009637871 and she checked her system then said to me investigations were done and the results are this account is not fraud, how can MTN decide that the account is not fraud if I am telling them that I don't own any MTN contract and I never will, never again not with the bad experience I've experienced with them previously, what investigations were done and why was I not contacted to let me know about the outcome. I used to like MTN a lot until I decided to cut ties with them. My direct number is 078 513 5571 that I have cancelled my contract with MTN because of the bad experience, now I am being forced on a number that I don't know and never owned, when did I sign the contract and if they are saying the contract was signed in 2018 where have they been deducting their money from and why was I not contacted at that time. Please sort out this mess and let me know because really this will not end well, if this is not sorted as soon as possible. I will then have to go the legal route, which I am hoping will not happen.
0 replies
70 months ago
HANDED OVER TO HAHN COLLECTIONS WITHOUT MY KNOWLEDGE - NO COMMUNICATION
To whom it may concern, it has been brought to attention today with an SMS from HAHN COLLECTIONS REF : 455650622(MS MNISI) that my TV LICENCE has been handed over to them top help with the collection. Firstly, i was never notified like you did last year with an invoice or a statement that my account is DUE for payment. Secondly, you guys hand me over without communicating with me/ informing me. Thirdly, i must pay R 318.00 while last year i only paid R 265.00, why is there extra charge while no body communicated with me. Why must i pay LAWYER FEE/CHARGES for your **** UP. I contacted HAHN COLLECTIONS and spoke to DEBBIE who was failing to listen to what i wanted to explain to her, all the time talking without giving me a chance to explain myself. I phoned at 15:19 and the call took 08min:45sec and she requested my email address so that she can send me an invoice and statement which im still waiting for not yet received @ 16:04. PLEASE sort this MESS send me an invoice and statement without the fees so that i can make payment not my problem that you failed to do your job. GIVE ME FEEDBACK BEFORE THE END OF THE DAY. 078 513 5571 / 076 583 5181
0 replies
73 months ago
Rotten Disgusting Service with MTN South Africa
Im so annoyed with MTN, i have cancelled my contract with them last week on the 03.06.2020 since then i haven't been able to receive any calls. Contacted them them 135 that took forever to be answered Sunday 07.06.2020 i was give a pin #330*000# spoke to Nonhlanhla it didn't work still couldn't receive calls , contacted them again while busy struggling finally another lady answered and she gave me another pin #35*0000# which didn't work and the she mentioned that she logged a call at the end of our conversation she will will send reference number which i never received until today, got so annoyed contacted them again this morning 08.06.2020 the lady told me that she logged the call with another department it will be sorted during the day but my phone couldn't receive calls, i contacted them again at 12:00 spoke to another lady who gave me reference SMC00010548152 and she mentioned that the problem will be sorted in 72 hours, I will never wait for 72hrs for something that is not even my fault tomorrow it will be a full 1 week not receiving calls, it is your **** up own it and fix it. This shows that you are forcing people to continue with your contract even after the bull**** service you provide them. I have cancelled my contract long time ago with Vodacom i never had this problem, the reason why i went back to them is because MTN doesn't take care of their customers. I will never ever recommend anyone to contract with MTN because they treat people like garbage. Sort out this i want my phone working ASAP.
0 replies
83 months ago
DEBIT ORDER DATE NOT CHANGED EVEN AFTER SENDING 2 TIMES EMAILS AND NOT GETTING ANY RESPOND
It is so heart breaking for such huge organisation to be so ignorant to their client. I have been struggling to get hold of the loan department to change my debit order date, tried telephonically with no luck tried to go to the branch and was given an email to address mu issue to . i have sent my 1st email on the 07.08.2019 and got an auto reply with reference 20190807-185036708. and on their respond they stated that the respond will be in three days. i have sent my second email on the 15.08.2019 with REF 230190815-202717836 also saying they will respond in 3 day time. Today it is the 19.08.2019 and no respond yet from any of my emails yet. No answer from their loan department telephonically and no respond to the emails i have sent . i would really appreciate if this can be attended to as i have already received August statement stating that debit order will go through on the 25th. i do not understand why as i have i have already stated on my 1st mail that i was charged interests 2 time and the day i requested the loan i specifically mentioned to the consultant that i would like the debit to go off on the last day of the month but no desided to do her own things. Im so ****ed off right now because it doesn't look like the matter will be solved. i have been a loyal client to FNB for years but this is the kind of service i am receiving/getting. At the moment it is up you what you wanna do with this account whether you will sort it out as per my request or leave is as it is, but im promising you let it not be fixed as per my request i will definitely move to another bank once the loan is paid up in November, i cannot deal deal with this kind of NONSENSE. My account : 4000088001957.
1 reply
112 months ago
Truworths poor service to the customer
<p>On the 09th January 2017 i went to Truworths golden walk at germiston to Chang from my maiden surname to my marriage. I had all the documents the requested namely marriage certificate and my I'd card. Got into the store gave them to the "supervisor/controller" to fax to their head office, after the lady called the head office to confirm if they have received them of which they have confirmed that they were received ok i then let the store and continue with my shopping, after 30 minutes to an hours i called the head office myself to make sure that they have received my doc's, they lady i spoke to unfortunately I can't recall her name confirmed that they have received them and my account will be updated with my marriage surname after the 12th. So there i didn't do the follow ups until when I go to make a payment and see that no changed were made. I contacts head office myself towards the end of February to ask is there no changes, the lady told me that they haven't receive any request to make changes on my account. So it means trustworths employees don't work with one another probably the documents were misplaced or thrown away, I'm very cross about what happened how can you lie to your customers. I want my maiden surname removed off my account and updated with my marriage surname account ********** ********** , if this account is not updated until I finish paying it then forget about me being the customer I will gladly close the account as I don't appreciate the poor service your rendering.</p> <p> </p>
1 reply
119 months ago
Don't call the doctor or check on the patient, just write a note
<p>This morning 7H40 I called into the hospital, the psychiatric wing to check on my Husband, Mr. Mnisi since last night when he went to bed he wasn't ok. A Lady by the name of Precious answered and she said she cannot divulge any information. Wich I understand but Shes didn't bother to check on m Mnisi who is in bed 14 by the way and the supervisor or sister in charge which I think was Murial said to Precious, just make a note in the file. As simple as that. </p> <p>My Husband ly in bed from morning till late afternoon. Only got out for breakfast and lunch. He was not ok, he suffers from bipolar and he was in very depressive state. Last I checked? Nurse or sisters do their rounds in hospitals especially psych wings to check on patients. Till now no one from the hospital contacted me, I had to come check on him myself since clearly writing a note is the equivalent of checking on a patient. This is my husband's wellbeing we're talking about and there is a reason he's in a private hospital. Was it that difficult to call the doctor and hear what advice he can give. But no, a note in the file is just as good. Hence today my husband refused to see the doctor when he can in the afternoon. When had managed to get out of bed and lift himself up. How accurate and relevant was the diagnosis going to be?</p> <p>Patient in Question is in Camphor Ward, Bed 14 Mr.Mnisi</p> <p>Can someone give me answers? Mr. Vincent Morare, you introduced yourself to my husband yesterday and said he doesn't look like a patient. Can I possibly get some answers? </p>
0 replies
Review Distribution
5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
13 (86.66666666666667%)