DL
Deirdre L
Active since Feb 2016
10
Reviews
0
Industries
Reviews
10 reviews10 months ago
SAVM an unreliable scratch and dent policy
when I bought my new car, the F&I manager added a SAVM policy to my finance, even though I asked her not to add any extras. a week after I took delivery, i was asked to come sign the documents and after protesting, her response was its a once off cost and only R100 extra on my installment. Annoyed I left it. I am so sorry I did, I cannot claim o this policy at all, they 4ever have an excuse on why they cannot process a claim. I had a scratch that was well under 15 cm, but still it was declined. I had a scratched tire that was decline. SAVM is a bunch of crocks, PLEASE DO NOT SUPPORT THEM EVER. NOT WORTH HAVING THIS POLICY
2 replies
45 months ago
RCI charging interest on an interest free account :-(.
Since RCS took over Edgars, it has become a **** show. I purchased items on my 6 interest free option and every month interest is charged. NO ONE answers calls and when i sent an email, got a response to say: We are pleased to confirm that your request to transfer your purchase to the 24/36 month plan has been completed. Kindly note the following: The new 24/36 month budget plan will be effective from 19/10/2022. The instalment will be fixed for the duration of the term. This is not what I asked for. someone needs to get it right, but RCI is the worst.
0 replies
53 months ago
For the BEST motor service - Excellence by Continuous Improvement
Because I cannot give 10 stars. Knowledgeable, friendly , Trustworthy and efficient.
0 replies
54 months ago
Wesbank bad customer service
Because I cannot give a ZERO star rating. Wesbank has NO after sales service. I called to find out why I am paying for a value add service that expired 2 years ago and was told to call the dealership. did that and was referred back to Wesbank as it is the wesbank contract and not the dealership contract. Linda from Wesbank hung up on me, when I asked her to point out WHERE on the contract, the amount is amortised. This is how the wesbank rip's customers off and then ghost you when you call. they really not a good bank to be with. i enjoy cover for 2 years, but have to pay for 6. they not a credit provider, they are loan sharks. Value Added Products: Bodyline Maintenance Cover R 50.97 Call Assist R 64.86 Tyre Warranty R 38.91
2 replies
54 months ago
Miway cannot spell POPI
Yesterday as is become the norm, I received yet another sales call from MiWay. I also try and be respectful considering we all have a living to make, weirdly this only seems to encourage the pushy salesman type to the fore. Despite several attempts at a firm; "No Thank you, I am happy with my current insurer." When asked to do a quote, I said no as you will need my ID number, to which the response was we have your ID number already. More curious I asked how they obtained it, and I was informed from a database company called "Blue Label" from whom they got my details. I then asked if MiWay is familiar with the Protection of Personal Information Act, to which the caller responded, you must have done a quote with us before if we still have your ID number. Again I asked, if your company is aware of the POPI Act which if you were, why have you not first sent me a request to receive marketing calls as is prescribed by the inception of the POPI Act. The call eventually ended and today I received an alert from Transunion stating an insurance company had done a check on my profile. So after being polite, and saying no and cautioning them about POPI they still went ahead with an enquiry on my ID number. Is this standard business practice in the insurance industry? Does the MiWay Compliance Office know/understand/train on POPI at all? Here's what it ultimately does, if I was ever in the market for a new insurer I would NEVER ever consider MiWay due to this experience. Something to ponder on sales managers of MiWay!!!!!!!!!!!!!!!!
1 reply
64 months ago
Billing mess up by MTN
Dear MTN your billing system has really made my resentment for MTN worse. since December, i have to constantly call and query, why you feel my account is in arrears? I was told that the billing changed from December and now I have to pay 20 days after the invoice is generated. I was told that if I want to avoid this, I need to set up a Debit Order, which I did, I elected the 31st for the debit order date, yet on the 22nd of February, you deduct money out of my account. when calling, now one could explain this to me and an escalation was logged, which I still do not have a response too. today, I get another SMS to tell me, if I do not pay R598.02 immediately, my account will be blocked.... MTN, I JUST PAID VIA DEBIT ORDER, WHAT THE HELL. so now MTN is billing in advance.... people get it right please. I don't even expect to get a response on this email and if I do, it will NOT address the issue. -- Kind Regards
0 replies
69 months ago
NO to Arnold Chatz - Do not support them... you will be sorry.
What is the point of Hello Peter when the dealership does not respond. I had a BAD experience with this dealership and almost a year late, No resolution in sight, From the owner to the F&I is useless. empty promises, thieves if you ask me. How do you buy a maintenance plan and then get told it kicked in 2 years prior to you buying the car? really people, it is like saying I owned a house 2 years prior to me buying it. it was an upgrade from Service to maintenance .
0 replies
72 months ago
6 days gone and still no delivery or receipt of parcel shipped on 24th June
6 days gone and still no delivery or receipt of parcel shipped on 24th June 2020. NO answer on any call or email. *** Aramax. No Support at all. no email add
0 replies
76 months ago
DEBT - SURE solutions SCAM
Debt-Sure Solutions Scam This is a scam. They promise an "affordability correction" in order to fix your credit and help with a loan. Once the money is transferred to their "Financiers", they no longer respond. Stay away! Do not be scammed like me. if ever you come across a KEVIN... website: www.debt-sure.co.za Phone: **********
0 replies
125 months ago
Poor Quality Furniture
We bought a 3 quarter bed in September that was delivered late December 2015. firstly the base was so poorly made, the boards under the mattress broke in the first month, as there was NO supporting beam. they installed a supporting beam that was loosely attached to the headboard and dangled. the side boards were replaced with pine wood. when this was finally collected as we were not happy with the quality, my husband was home, just to see the mattress at the bottom had wires protruding, torn, stitching coming loose and also now stained from the bad repairs they made.<br> when raising this with Rocheter manager in Fourways, Nishan, i was asked HOW did the mattress get torn.... he was insinuating that we tore it. now i am told, i signed for goods in good quality. my mother was home and not told to inspect the furniture. if she was asked to, i would have told her to take photos of it. What gets to me is the lounge suite that we purchased from them was also of poor quality as it had PLASTIC in the head rests and broken springs. every time we go to the store to talk to the manager, he goes to the back of store. the mattress is of bad quality and it is supposed to be a Restonic.
1 reply
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
7 (70%)