Gustav C

Planet 42 not responding on vehicle breakdown

I have struggled to get hold of Planet 42 as I have a mechanical breakdown on my vehicle. The new broker ( Inkwe Insurance) that was appointed from the 1 of April 2026 can not assist me as they need approval from Planet 42. Even with their assistance they can not get hold of them. We phoned and it just keeps ringing, send emails but without response. I have even said that I would put a stop order against payment but some how they already deducted the money, but surely would not be so lucky next time and I am still standing with with a vehicle not working, that is not taking me to work to generate income!! For such a company I really think it is unacceptable!!!