EG
Edwin G
Active since Oct 2015
12
Reviews
0
Industries
Reviews
12 reviews3 weeks ago
Discount not app****
My NWU account was settled before the end of March 2026. I sent an email to NWU on 7 May 2026 to request the discount, as per the NWU financial rules. After receiving no response to my emails below, I contacted NWU today and I was told that an email to apply for the discount must be sent before end of March. This is not mentioned in NWU's financial rules, see extract below. It just says the credits must reflect before the end of March, which it does. 2.3.5 Early settlement discount on tuition and university residence fees Tuition and residence fees may be settled in full at the beginning of the year. To qualify for an early settlement discount of 2,5%, all the following requirements must be met: • Registration fees and other fees do not qualify for a discount. • Both tuition and residence fees must be settled in full to qualify. • Short payments based on your own calculations will be considered but may lead to the disallowance of your discount. • Please confirm the settlement amount beforehand to avoid disappointment. • All credits must be reflected on the student account by the end of March. • No future payments (bursaries, loans, or deposits) will be considered for calculations! • Payments which are reflected in the University's bank account by 31 March will be considered. • The discount is only applicable in the current year and cannot be backdated for previous years! The early settlement discount will only reflect on the student account by April. • Students who receive any form of financial aid do not qualify to claim this discount. It is only applicable to accounts settled in cash / electronic deposits. • Discounts are not given automatically. You must apply in writing to the following email addresses with the word “2,5% discount” in the subject line of the email. I am not happy with this and request that the discount be app****, as I comp**** with all the requirements in the NWU financial rules.
1 reply
10 months ago
Great service
Gloria Machete handled my claim after my car was written off. Great service, nothing to complain about.
1 reply
15 months ago
ZERO customer service
I am so sorry that I chose this company to do business with. They simply do not honour their delivery dates, and when you follow up on the order they just provide vague feedback. They do not know what is going on and couldn't care less about their customers. I wish I had checked the Hello Peter reviews before ordering form them. Please don't waste your time, rather use another company.
0 replies
43 months ago
Wesbank loads insurance without customer consent
Wesbank asked for confirmation of insurance details which has been sent to them. Wesbank then sent a mail advising that they will load insurance on the vehicle as they have not received any insurance confirmation. Tried getting hold of them on the number they have given and no answer, called numerous times and still no answer. Please check your systems for the confirmation of insurance that I sent you. You cannot just load an insurance premium without my acknowledgment. Eagerly waiting for your call or some assistance.
2 replies
56 months ago
Private banker not available.
I am trying to enquire about a debit order that has been deducted 4 times. But the Private banker (that I pay for) is not available, and the customer service line also not working.
1 reply
67 months ago
FNB declines device
My son has an FNB account and would like to purchase one of the devices offered by FNB connect. This has been declined, apparently because he does not have anything else that he is paying off. How is this bad? He gets a decent salary, doesn't have anything to pay and then is told he has a bad credit score and cannot buy the device. Could someone from FNB please explain.
1 reply
79 months ago
No response
I have sent numerous email to try and get my benefit paid out to me, but no response. I tried calling 012 674 7000 ext 4 but it just rings and rings. My local branch just refers me to PTA branch. What must I do??????
1 reply
86 months ago
ARROGANT CALL CENTRE AGENT
Just had the most annoying conversation with your call centre agent Viwe Pasha. I was trying to explain that I have a problem I would like escalated to the appropriate department. He kept on and on and on and on trying to prove to me that he is right and knows everything instead of listening to what I was trying to tell him. He is a very arrogant person, doesn't care at all about the customer, not good for DSTV's image at all. In the end my problem was not resolved although Viwe Pasha thought he did a fantastic job.
0 replies
108 months ago
Incorrect interest rebate
<p>I would like someone other than the premier call centre to assist me with this query that has been going on now for over a month. This refers to the overdraft interest rebate that was incorrectly calculated on my account on 4 June.</p> <p>I am calling in to 087 5 777 000 on a daily basis with promises being made by the consultants that are not kept, and I still have no resolution. What is the purpose of a “personal banker” if not one of them takes responsibility to sort out a problem?</p> <p>I have dealt with many of your consultants, the ones I can remember are Kamohelo, Charity, Onica, Eunice, & Thando.</p> <p> </p> <p>Could someone please sort this out ASAP, I am tired of calling 087 5 777 000.</p>
1 reply
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (16.666666666666668%)
1 Star
8 (66.66666666666667%)