EP
Erik P
Active since Apr 2015
20
Reviews
0
Industries
Reviews
20 reviews1 month ago
Truthand reality vs. Rhetoric.
Hello, What an inspiring journey — from humble hosting provider to award-winning distributor of “Pure Internet Joy.” Truly stirring stuff. It’s reassuring to know that despite the awards, recognition, innovation, missions, visions, stars, and galaxies you’re apparently shooting for, you still remember the small detail that clients exist. A rare and noble quality in modern ISPs. Of course, “happy clients” being the measure of excellence is an interesting choice of metric, especially when many customers spend more time troubleshooting than experiencing this so-called joy. But I suppose reliability is a flexible concept these days — much like your marketing language. Still, congratulations on continuing to “innovate while keeping things simple.” Few companies manage to turn routine internet access into a philosophical experience about patience, endurance, and lowered expectations. Wishing you continued success in spreading Pure Internet Joy, one service ticket at a time. Regards, **r* The above is my response to a very exaggerated email from G*** **ss*r of Afrihost. Below... "Hello ***k, Shooting for the stars! In the pursuit of excellence, how do you know you’re on the right track? Company growth, awards, recognition - all of this can be great measures of excellence, and we appreciate every good thing that comes our way. However, we’re still absolutely clear on what excellence means to us - happy clients. The truth is, we’re nothing without you. There would be no awards and no recognition without our clients supporting us all the way - helping us grow, and allowing us to do what we do best. Since 2000, we’ve grown from a Hosting provider into one of South Africa’s leading ISPs. From Fibre and Wireless to AirMobile, we continue to innovate while keeping things simple, flexible and reliable. Our mission remains to deliver the best internet in South Africa as we continue to spread Pure Internet Joy - and we can’t do it without you." Words can stir emotions, it is action that has longer lasting effects...
0 replies
1 month ago
WebAfrica, no after sales service.
My Experience has been profoundly disappointing. What ought to have been a straightforward provision of internet services devolved instead into an exercise in frustration, marked by protracted delays, inconsistent communication, and a conspicuous absence of accountability. Customer support, regrettably, appeared less concerned with resolution than with deflection. Queries were met with generic responses, technical issues lingered unresolved for unreasonable periods, and promised follow-ups seldom materialised. Such inefficiency is particularly unacceptable in an era where reliable connectivity is not a luxury, but an essential utility. Moreover, the disparity between the service advertised and the service rendered raises serious concerns regarding operational competence and customer care standards. One expects, at the very least, professionalism, transparency, and urgency when faults arise; unfortunately, these qualities were notably absent throughout my interactions. In summation, my dealings with Webafrica have left me with little confidence in the company’s commitment to service excellence. I would advise prospective customers to exercise careful consideration before entrusting them with something as indispensable as internet connectivity.
3 replies
1 month ago
No Urgency, Vumatel hell
Dear vumatel client You must have the patience of a sloth, there is no sense of urgency with vuma tel... there is no vuma in vumatel that is for certain. Hi **ik, *** Our accredited VUMA maintenance partner tried to contact you on the following number: , to schedule an appointment with you for VUMA support ticket , but we couldn’t reach you. We will try and contact you again to schedule an appointment, alternatively you can contact your assigned accredited VUMA maintenance partner BritelinkMCT on the following number . Regards, The VUMA Team No number to contact anyone, They're absolutle useless i would stay far away from them. They dont make the b team or the c team, they still have to make it to super sport schools level.
2 replies
1 month ago
Cell C - bad service, *********.
Keep an eye on your bank account where you've set up debit orders for Cell C I cancelled a debit order I no longer wanted on the 5th March 2026. Cell C have subsequently attempted to debit my account in April and May. ****mers I tell you. Or more likely the sales assistant didn't want to get into trouble because he was unable to keep my business and did not process the cancelation. Anyway it is ********* and really shady. Caveat emptor...
1 reply
1 month ago
Avoid WebAfrica.
The biggest hustlers out there They want me to cancel my subscription twice. The subscription was cancelled a month ago, services terminated on the 1st of May. Tried for 2 days to speak to an agent, eventually they got back to me today. When I escalated that they're lease the line they blast you with high sophistry and claim no you didn't cancel the line and give you all sorts of technical details that the average client could no less about... A wonder chap Keenan Blake Labahn gaslit me for about 15 minutes. Telling me I did not cancel my line but the communication I recieved from these fools clearly stayes terminated 1st of May.
3 replies
4 months ago
Bad Coffee
Today, Olives and Plates at Supersport Broadcast get a 1. The coffee is bitter and tasting off, its been like this for a couple days and could not understand it Here's a tip: If you don't clean your barista machine, your coffee will taste bitter, stale, metallic, and just plain "off" due to rancid coffee oils, mineral buildup (limescale), and old coffee grounds mixing in, creating unpleasant flavors and potentially harboring bacteria while also damaging the machine's function. Expect a burnt, acrid taste that's sharp and unbalanced, not rich and flavorful.
0 replies
6 months ago
Geyser Issue Unresolved claimant bewar
Not great resolution. MRM Projects installed the new thermostat and element and after a few hours of the power reconnected their was hot water gushing out of thw overflow pipe. This will happen if the element or thermostat is faulty. I think this was either a rushed job or the parts arw faulty or inferior. Advice to new claimants... you must ask for the old parts and ensure no issues before you make a payment.
0 replies
8 months ago
Misleading Advertising
Misleading and Dishonest advertising. The website advertise books at lower costs because of a dot 'Some books MAY have a red or black dot or line on the edge of the page by the spine. This is because the books is a cleared item. That's why the price is so AMAZING' WHICH IS NOT THE TRUTH... Below is the correct reason of a dot or stripe... Remaindered books or remainders are printed books that are no longer selling well, and the remaining unsold copies of which are liquidated by the publisher at greatly reduced prices. While publishers may take a net loss on the sales of such books, they are able to recover at least some of their sunk costs on the sale and to clear out space in the warehouses
1 reply
11 months ago
Aloof and Disengaged Staff
I like the food at Olives and Plates. I feel though that the staff are either poorly trained in client relations or over worked. Some days you're the best customer, other days you're treated like a complete stranger. So today my experience was well below satisfactory and satisfactory is also not good enough. Especially for the owners of such a well established restaurant who pridebthemselves on excellence. Today we have the B or C team on shift.. The location is the broadbuilding at supersports
0 replies
55 months ago
Black Friday Deals
Disappointed that this company is not honest about their pricing Black Friday Deals are no more special than the daily deals What they've done is ramp up the recommended retail price on the website to make you think you're getting a deal - when in fact the new sale price is what you'll get anywhere else They've lost a customer Erik
0 replies
Review Distribution
5 Star
2 (10%)
4 Star
0 (0%)
3 Star
1 (5%)
2 Star
7 (35%)
1 Star
10 (50%)