AW
Amanda W
Active since Feb 2015
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
Do not buy this device. You will lose your money. GPS and software services does not work accordingly.
DO NOT BUY!!! WORST MISTAKE ! You will lose your money. Reference & second job number Job nr : JB10853 Job nr : JB11848 I am extremely disappointed with Oukitel South Africa and the service I’ve received regarding my Oukitel W*** Pro. I purchased this device on February 13, 2025, and it has been nothing but a frustrating and ongoing problem ever since. From the very beginning, the phone’s location setting has not worked at all, making it practically unusable for basic functions. Despite multiple complaints on various platforms and several attempts to resolve the issue directly with your office, nothing has improved. What makes this situation even worse is the repair process. The device has already been sent in for repairs twice, and each time it takes around three months to be returned—only to come back with the exact same issue still unresolved. This is completely unacceptable. Waiting that long for repairs, only to receive a faulty device again, shows a serious lack of quality control and customer care. At this point, I feel like I’ve wasted my money on a product that has never worked properly and a company that clearly does not prioritize its customers. I would not recommend Oukitel South Africa to anyone based on this experience. If you call them for sales the service is good but for repairs or refunds the telephone lines are out of service. Check the head office is in China.
1 reply
5 months ago
Don't buy Oukitel phone- GPS does not work. Customer service very poor
We have purchased an Oukitel WP 30. It was an absolute waste of money. We did not receive any support from Oukitel South Africa to improve our experience. It's time-consuming as the cell phone needs to be sent back every time it is returned to us. The phone software is very slow. The location does not work at all. GPS does not work. The battery is excellent, and that was the reason we were interested in buying the cell phone. We cannot ****ion and move around with the needs of the business if the cellphone's GPS does not work or its very slow.
1 reply
23 months ago
Good accommodation in Gordonsbay
Clean and great service. Great accommodation. Would recommend them December months also. Lots for kidz to do.
0 replies
23 months ago
Good food but you wait forever
Food is very good. You wait forever! 1hour for fish & chips
0 replies
24 months ago
Noisy, wrong orders. Bad experience.
Staff members make a lot of noise while we were in the restaurant. The waiters also brings the wrong orders. We had to ask 4 times for it to be corrected. Please don't waste your time and money to visit here. Just a very nice veiw.
0 replies
73 months ago
MTN POOR Service!
I applied for an contract by MTN. Then I wanted to cancel the contract because I could not afford it anymore. The lady that I contacted said that I have 7 days to still cancel the contract. She said that someone will contact me ragarding the cancelation before the 7 days are over. On the 7th day someone contacted me regarding the cancelation of the contract and failed to cancel it on time. Then the cellphone arrived to collect and I said that they must take back the cell phone because I canceled the contract. Now I am without a cellphone and are still paying for a contract that I dont want. This is unacceptable.
0 replies
137 months ago
Very dissapionted in MTN Service
I went to the branch in Mimosa mall Bloemfontein to open a contract for a new phone. After a long wait the consultant assist me and help me with very good service. He said I can go home and in a hour or two he will call me to confirm if my contract has been approved. He called me in less than two hours to confirm that my contract has been approved and I can come and pick up the phone. When I arrived I waited for another half an hour for the consultant to assist me. When he finally did came to help me, he told me that the contract show that it is approved but I can not get the phone because it is not approved on the system, it is a mistake made by the people who approve the contract. My credit limit is over a R1000. I'm very dissapionted in their service and that they let me drive around unnecessary and wast my valeuble time. It is no way to treat a castomer
1 reply
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (33.333333333333336%)
1 Star
3 (33.333333333333336%)