Active since Jan 2015
Ladybug transport drivers don’t care about road safety and rules. The drivers drive into oncoming traffic in on-way roads around schools. Really shocking to see how they drive with children in vehicles. When one confront the drivers, they just flip you off.
I’m raising a complaint regarding Airlink and their loyalty programme, Skybucks. It genuinely feels as though the process of claiming loyalty rewards is intentionally difficult and unnecessarily frustrating. Submitting claims is not straightforward, requires excessive manual input, and involves too many rules and hoops to jump through. In contrast, competing airlines automatically credit flights without any effort from the customer — as it should be in 2026. The Skybucks website is also frequently offline or unreliable, which further discourages users from even attempting to log claims. As a result, I have personally lost out on rewards for 15+ flights over the past year alone. At that point, it raises a serious question: what is the value of the programme if customers are effectively prevented from benefiting from it? This is extremely disappointing and reflects poorly on what should be a customer retention tool. A loyalty programme should reward loyalty — not punish customers with friction.
The company's name and reputation is well-deserved. I sent my Leatherman in for maintenance and received it back within a few days, like new ! Thank you for your prompt and professional service.
Great service and products. Delivered within 1 day when I placed order for a couple of items and got a discount voucher for future use. Product are really good quality. I'll certainly use them again and again and recommend them to friends and family.
<p>1.The uCount website does not calculate correctly when you redeem points on a purchase as I had surplus points left after placing order ( which disappeared ). I had to pay in R8.40 (yes, eight Rand Fourty Cents) to conclude my order. Was on hold for 20 mins with their call centre and still not clear where or what is happening with my order. </p> <p>Over the last few years the service and experience with Ucount has been shocking, orders placed NEVER runs smoothly. I expect more from Standard Bank !!</p> <p> </p>
<p>Telkom came around my house in April selling their Fibre to the home. I was eager to take the offer as they installed the Fibre lines in the area last year October. Now, 2 months down the line and spending almost an hour on hold, the call centre agent informed me that cannot install the fibre as there is “no leads”. The agent also cut my call short. The coverage map clearly indicates the fibre is available in the area. Very unprofessional selling products that is not available and marketing heavily in the area. Can you tell me if the fibre is coming to the area and if I should go to another service provider?</p>
I contacted Telkom 16 July to inform that I will be moving into a new house 4 September and requested line to be moved on 4 September. 7 weeks notice. 2 weeks prior to moving in, I logged the move again online as no confirmation was communicated. I contacted the call centre numerous times
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