RS
Richard S
Active since Dec 2014
3
Reviews
0
Industries
Reviews
3 reviews13 months ago
Poor delivery service
Order no: 2023401264 To whom it may concern. I placed an order online and only received part of my order. I have logged a query on two occasions on your website to follow up on my order. The personnel who come back to me have been quick, but the store that is meant to deliver is giving me and you a run around. Each time the store tells you next day it will be delivered, this week nothing has arrived. This order was placed on the 22nd April. I see on the status on the website it says order completed, but it is not completed. If you can not supply me the Timber SAP H2 CCA Treated 38 x 38 x 6000 mm, Qty of 4, please refund me, and I will purchase the wood at cash build. I've been buying from builders for years, and disappointed in the service and which gives you guys a bad name.
3 replies
15 months ago
Payment not allocated to acc, paid via web portal
Worst department to get hold of. Paid via web portal, payment not allocated. Emailed them on two occasions proof that money stated paid on their site and remittance got via sms. No one answers or assists, call Centre says they can’t help. HELP pla
0 replies
57 months ago
Fraud on MTN account
Good day MTN. I am writing this on behalf of my 86 year old grandmother. She has logged a fraud case on her account with MTN end of July, that two contracts was taken out on her name..... We done the sworn statement, proof of her identity etc... When we call each week, we get no update.... So now we are taking this up on social media, that we hope this can be sorted out. Can someone from the fraud department make contact with us, we were promised this would be resolved in 21 days, 21 days is long past, and with today call to customer care, fraud department havent even started looking into this.... Now the old lady getting sms that legal action will be taken against her, due to account not paid up to date, per agreement with customer care, we pay manually at the MTN store her subscription for her number and not pay for the other two contracts that was taken out on her name until this matter is resolved. Her ID no is 3509170054081 her contact number is 0834115423 and my number is 0635020525 if you cant get hold of her. Email add is [email protected], of her daughter, my mother.
1 reply
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