JM
Jean M
Active since Nov 2014
4
Reviews
0
Industries
Reviews
4 reviews23 months ago
Poor poor poor Service.
A Client from Reef insurance drove into my vehicle a month ago and we have logged a claim against their client with Reef Insurance Brokers , they then logged a claim with their insurance provider Hollard and plainly told us to deal directly with Hollard and just cc Reef Insurance brokers in communication with Hollard . This is an Micky Mouse company . Taking the comision paid from their clients and just pass the buck and sit back and just reap in money . Hollard on the other hand is a no show . dont take any calls ,dont respond to mails only generic replies .This is the appethemy of tardy!!! How does company's like this keep the lights on and people still support them . I will never sighn up as a client with Reef Insurance Brokers nor Hollard as they are a bunch of clowns!
0 replies
127 months ago
Still waiting for the SECOND assessment to be done
Good day<br> <br> We logged a claim for our Gate Moter/Electric fence and Alarm on Monday morning. Absa appointment a contracter who sent out and Assessor on Tuesday. On Wednesday another technician phoned to say that he must come assess the damage again on Saturday morning. In the past Absa sent the contractor immediatly, he assessed the damage and got it fixed within the same week. Now Absa has decided to get two assessments before they authorise the claim. This means that is will take at least 2 weeks for replacements to be done. We are living in fear without the alarm. We are also paying the alarm company and shotterm insurance for nothing at the moment.<br> <br> I cannot stay with Absa and will be looking at other insurance companies.
1 reply
127 months ago
????
I requested that Discovery cancel the KEYCLUB as I had Keyclub and Vitality linked together on my Health plan. I dont want the KeyClub anymore and after 3 weeks of struggeling they cancelled the Vitality benefit. I need someone that understands the difference between KeyClub and Vitality to contact me. I spoke to Felicia in Discovery Life as nobody else is answering the phones in the Vitality department. She said that she would get somebody to phone me back but that has not happend yet.
1 reply
132 months ago
Simple Sim Swop cant be done
I bought a Samsung S6 on Monday and I cant use it because Cell C is unwilling to do a sim swop for me due to a backlog in their back office. They dont want me to speak to anyone to escalate the query.<br> <br> I phoned in yesterday and three times today and all the agents just keep on promising that someone will phone me within an hour which never happens.<br> <br> I spoke to Thabiso and she promised that a manager will phone me shortly... did not happen as expected.<br> <br> I am stuck with this stupid network until April next year. Cant wait to get out of this contract. Is it not enough that we never have signal/network? <br> <br>
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (75%)
1 Star
1 (25%)