JD
justin D
Active since Nov 2014
2
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0
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Reviews
2 reviews25 months ago
Sandton Auto does not get back to customers at all.
I had interest in a vehicle from Sandton Auto. I contacted to got details, as well as provide my vehicles details in preparation for a Trade In. where I needed a Trade in value for my vehicle. After a few initial messages with their SalesPerson Rafick via Whatsapp back and forth, I have asked for feedback and progress from Rafick, but he has read, and ignored all my efforts to try get details on trade in value. I then called the dealership, asking for another Salesperson to deal with, due to Rafick not getting back to me, they then transferred me any way to Rafick again, and he said he will get back to me with the details, of which again, there is no feedback. Rafick just does not get back to customers, and its very frustrating, as i have my eye on a specific vehicle at the Dealership. Still to this day, Rafick has read all my messages, and has left them on read with not a single response. Really a useless guy to have on your floor engaging with customers.
0 replies
137 months ago
Nonhlanhla impresses again
Last week I had yet another bumper bashing this time on my rear bumper. I called Nonhlanhla directly, explained the situation, gave all particulars of the incident. She requested photos which I immediately gave. A day later I was contacted asking if banking details were correct. And then same day I was paid out. Nonhlanhla even remember that I have my own repairer and didn't bat an eyelid to pay me directly. As said in a previous compliment, I will always use Nonhlanhla as my contact because she is so friendly and good at what she does. Don't lose her. Or I'll be moving to where she goes
1 reply
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