GS
Graham S
Active since Jul 2014
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Excellent Bin Hipe Company
Great service, bins in excellent order, delivery on time, driver extremely helpful, vehicle well maintained and in perfect condition. It has been a pleasure, thanks Claudia and the team.
0 replies
1 month ago
Takealot Subscription *******
I have been happily dealing with Takealot over a number of years, and order probably 8 times a year with no problems. Today, however, I get a receipt for R75,00 for a subscription to TakealotMORE which to my knowledge I did not ask for. There is no way of cancelling this, even though they tell you you can on their 'help line' but in reality it cannot be cancelled, and try to contact them about reimbursing the R75.00 which, as far as I am concerned, was *******ly taken, well that is absolutely impossible. Definitely won't be using them again
0 replies
21 months ago
Discovery breach of trust
I have been paying discovery every month for over 20 years for classic comprehensive, and now that I have been diagnosed with sleep apnea they refuse to pay 17k for the machine I need. They have received over two MILLION rand from me, and I am told I have overspent on my "savings". Needless to say, this unit is to prevent me from having a heart attack, which if happens Discovery tell me they will meet the hospital costs?? This is a *******, and I have cancelled my subscription with Discovery. Rather keep and invest the 8.5k per month, at least I will have something to pay towards my medical bills
2 replies
22 months ago
Lufthansa, definitely not German Precision
I would like to share with you, my recent experience with Lufthansa Airlines. My Wife purchased our tickets from Lufthansa via our travel agent, for our trip to Croatia. Our flight LH 573 departed to Frankfurt 13th June at 1900hrs, all went well, and we were allocated our economy seats directly behind ‘Business Economy’ for which we paid extra for and gave us extra leg room. The flight arrived on time, no problems. We were to depart for Split on flight LH 6004 from Frankfurt on 17th June at 1205hrs. This flight was delayed for 4 hours, and on arrival in Split, I found that my hire car had been cancelled due to my ‘no show’ and I lost my deposit US$ 350.00. There were no other cars available at that time. As we had planned to drive through to Gradac that same day, we had to re-organise our itinerary and stay in a hotel in Split for the night. We were able to arrange another car on the 18thJune 2024. On our return trip back to South Africa on 13th July, our flight from Split to Frankfurt LH 4283, due to leave at 1840hrs was again delayed by over 4 hours, which meant we missed our connecting flight to Johannesburg. On arrival at Frankfurt, we were confronted with a queue of over four hundred people all looking for hotel vouchers. I asked one of the ground staff members how long it would take to clear the backlog, she said between 3 and 4 hours. As it was 2300hrs She suggested that we book our own accommodation, and that Lufthansa will pay for it. We were without our luggage, which Lufthansa staff assured us would accompany us on our return to Johannesburg. At 0900 on on the 14thJuly we were advised by Lufthansa that we were re booked to fly to Lagos, Nigeria at 1100hrs that day, and we would be connected to an SAA flight from Lagos to Johannesburg. I subsequently contacted our travel agent and told him that it was unacceptable. This was changed to a direct flight to Johannesburg on the 15thJuly 2024. We were allocated separate seats with no benefit of additional leg room, for which we had paid. Prior to boarding we were assured by Lufthansa by SMS, that our luggage was on the flight. On arrival at OR Tambo, we found that one of our suitcases was missing which after reporting it, and following up, we have received nothing, and heard nothing. During this whole fiasco, Lufthansa has not contacted us once to see if they can assist in any way or to offer an apology for their shoddy service. Take my advice, for what it is worth, fly any of the Middle Eastern Airlines, which far outstrip any of the services offered by the old established airlines and are far better value for money.
0 replies
36 months ago
Qantas Never Again
I am amazed that in this era of tight budgets and increased competition that an airline would want to keep their passengers, especially business class, which is probably your most profitable sector, however, with Qantas this is obviously not the case. After being diverted from Sydney to Brisbane on flight QF140 on the 3rd June 2023, due to fog, I was promised updates on Flight QF63 by your cabin staff, none of which was forthcoming. Eventually I was told to check at the transfer desk in Sydney. On arrival to the transfer desk there was utter pandemonium, and I went to the counter and asked how 2 agents hoped to cope with over 80 people, and growing, when taking 10 to 15 minutes and more to deal with one person. I opted to go to the business lounge to arrange the changes there, only to be told that there were no business class transfer facilities and I had to join the queue with everyone else. So much for Qantas support. On return to the transfer desk, which was severely disorganised, I waited for over three hours to get to the counter, and was eventually told by Maria, that she could re-routed me via Doha and Dubai onto JHB, as all other flights were full. Maria took a photo of my booking and assured me that all the baggage would be transferred. 2 hours before the Qatar flight left, I want to their desk only to find that I was not booked on the flight, and neither were most of the fellow travellers I had met at the transfer desk. After negotiating with Qatar, and waiting for confirmation, I was eventually given clearance to board, but was assured that my luggage was not on the plane. This I re-confirmed in Doha, and again in Dubai with Emirates, who said I must speak to Qantas. On arrival at O R Tambo last night there was no Qantas agent, hence I would like to know the whereabouts of my luggage. In conclusion I wish to add that if you want to attract business class passengers you had better improve on both the attitude and demeanour of your ground staff, which falls far short of Etihad and Qatar.
1 reply
55 months ago
Thanks Takealot
Fantastic service, everything delivered on time. Thanks so much
0 replies
56 months ago
Jeep Fantastic
Great service, on time delivery, all items correct. Thanks a million
0 replies
66 months ago
Shady Business Practice
My unanswered email to the CEO of Safari outdoor, written on the 23rd Nov 2020 Dear Sir, I am a regular client of yours, and have spent thousands of Rands in your store. I am sure you can verify this from my telephone number. I recently purchased a 7mm Remington Magnum from a friend, and went into the Lynwood Branch of Safari Outdoor, to purchase some accessories for this and my 12 bore Beretta shotgun, bought from your company. One of the items we bought was a 3 piece ramrod cleaning kit for R389.00. On return, this was opened, and we prepared it to run through the barrel, to clean it, however the rod bent so badly, that it would have broken, so I decided to stop using it and return it, as it was obviously sub-standard. I returned it yesterday, and after your salesman referred the matter to you manager, I was told that it could not be taken back as he could not resell it! I asked to speak to the manager, and a DeWalt saw me saying that if I had broken the ramrod they would replace it, but as it was not broken they could not resell it, and would not take it back! Is Safari Outdoors policy to knowingly on-sell products that are sub-standard? Does your client have to break something to get it replaced? Please can you kindly inform me whether this stance depicts the policy of Safari Outdoor or not.
0 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (62.5%)