Vicky S

Active since Dec 2013

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Reviews

3 reviews

10 months ago

Awaiting Refund

We ordered a bed from the Cape Gate Branch with the specific requirement that it have raised legs. The salesman assured us that this could be supp****. However, on the scheduled delivery date—Monday, the 21st—he called to inform us that the raised legs were not available, and offered to deliver the bed with short legs and replace them on Wednesday, the 23rd. We declined and requested the bed be delivered in the correct form as originally agreed. On Tuesday, the 22nd, he informed us that this would not be possible and said he would initiate a refund, which he claimed would be processed immediately. We provided our banking details, but to date, we have not received the refund. This has been an extremely disappointing customer experience. The salesman should have ensured all components were available before finalizing the sale. We are still waiting for a resolution and for our money to be returned.

0 replies

906198

69 months ago

Unethical service

I have been sending numerous emails to have my money refunded as they did not deliver on what they promised! I will be going over the 21 Days and what if we get a fine for not having the licence. NO communication back from them. I went through Postnet and I can't seem to get anyone to communicate back to me. This is very unethical, you should tell the customers upfront 60 Days and not 10! You can look up my transaction with Ref nr. : QUR35392

0 replies

793962

135 months ago

No Telkom Line

Good day, My grandmothers telepone line in Mokopane has been out of service for the last three weeks. My aunt reported it out of service a few times, however, it is still not working. Please advise on what is being done and by when it will be rectified. Kind regards

1 reply

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5 Star

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3 Star

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2 Star

1 (33.333333333333336%)

1 Star

2 (66.66666666666667%)