JG
jade G
Active since Nov 2013
133
Reviews
0
Industries
Reviews
133 reviews3 weeks ago
No response from Discovery as usual
Please advise on this case number. It is urgent and I have not received a response
1 reply
2 months ago
No Service from Claims and MyDisputes Department
Around 7 March I submitted a quote for the dentist. I queried why one of the items was declined because I used it already. I have been following up with the claims team and the mydisputes team since March with no response from them. Then I submitted a claim for my meds. They declined it say that the pharmacy changed the request. It was changed from medical aid to cash. When I submitted my receipts and the claim they did not respond. Once again ignored by the claims mydisputes team. Pathetic service all round
2 replies
2 months ago
Rude and unprofessional sales person
At 08h54 I called the contact center on 135 regarding my contract which is ending in April and wanted to see what package I can transfer to. I waited for about 15 minutes. A gentleman who was extremely helpful told me I needed to speak to the sales and upgrades team. He got me transferred to the correct team. This person asked me how he could help and I told him the situation. He asked if it's an upgrade and I said I'm not sure if it's considered an upgrade or what we would call it. He then said please hold and he sent me all the way back to the queue for what I'm presuming is another team or back to the beginning. What pathetic service from your upgrades team. It's unprofessional and just plain rude for no reason.
5 replies
3 months ago
*********** on King Steers burgers with 50g patties
I order the King Steers burger from Steers Kromboom often. Recently I have noticed that the branch is being dishonest in their burgers. The patties are quite small about the 50g one. On one occasion I saw that they cut the one patty to make it fit on the bun and look like it fits the whole roll. Yesterday both patties were extremely small in comparison. I have photos of both situations. I have emailed Steers prior to this in regards to many concerns but no response.
0 replies
3 months ago
Lack of feedback and response
Ordered and paid for my items. No response from Dischem. Ive called and emailed 3 times to change the delivery address. Pathetic service. Items not even received
0 replies
3 months ago
No response as always
Unfortunately like many other queries I only get a response after I log a HelloPeter complaint. Please look into my VAF application Please do better. I can't be posting on HelloPeter just to get feedback from you each time I need an answer
4 replies
3 months ago
No responsw from Discovery Vitality as Always
On 12 January I sent this mail. No response to date as always from Vitality. My lounge visits changed from 24 to 2 this year. Good day. Please advise howcome I no longer have 24 visits to the airport lounges and only get 2? Thank you Jade
0 replies
4 months ago
Theft and Deceit from KFC
KFC keeps closing my cases saying they cannot reach me. The team has not reached out at all. The Rondebosch branch repeatedly leaves out items from my delivery orders. This is theft and deceit.
0 replies
8 months ago
Inefficient delivery. Incorrect order received
My entire order wasnt received. The driver gave us someone else's order. Invoice No.: INV170920563 Order No.: 170920563
0 replies
10 months ago
Steers - Bad Service
I have ordered from Steers Kromboom and have had multiple issues. I still choose this steers because the food is amazing. But I have noticed their lack of care and also that I have been short changed in multiple occasions. 1. On 2 or 3 occasions I have been given a size small chips 2. One occasion my food was extremely delayed. A driver who couldn't understand a word of English phoned to tell me a different driver would be bringing my food. I phoned the store spoke to the manager who sounded like she was half dying and disinterested told me she would find out and get back to me and never did. Pathetic. On Friday my food arrived with the burger half out of the box which you could clearly see was not the drivers fault. Today my chips wasn't even in the box but all over the bag and my burger had panda/rave patties. I feel really disappointed that this store lacks concern for their food presentation and giving the customer what their hard earned money paid for. I reported the first issue weeks ago and noone bothered to get back to me. CAS-1982459-M1G1J5 Photos of each occasion can be provided
0 replies
Review Distribution
5 Star
3 (2.255639097744361%)
4 Star
0 (0%)
3 Star
1 (0.7518796992481203%)
2 Star
13 (9.774436090225564%)
1 Star
116 (87.21804511278195%)