SF
Steven F
Active since Mar 2009
104
Reviews
0
Industries
Reviews
104 reviews1 month ago
Ridiculous charges for ATM deposits
Charged a few hundred rand to deposit money into my account. RIDICULOUS. Whats the point? Its *******! I dont care what your policy is but its disgraceful. I will look to move my money out
2 replies
1 month ago
Recharge for adjustment after install
After an install, door needed adjustment. It was back and forth and promises for months. Eventually was told by Witness that he would come out to adjust the door but would need to charge again.
0 replies
5 months ago
cant login for more than 5 months... no response.. no updates
Does nobody care at this bank? I have not been able to logon since August 2025...
3 replies
5 months ago
Almost 4 months and no access
It's been almost 4 months and Discovery Bank cannot solve that my profile is still linked to.my old device. I have mailed all the documents, selfies, selfies and IDs and it's just ignored. Either you don't want me as a client or just plain ***********.
5 replies
5 months ago
No followups, no feedback
Logged a claim 01 Dec. To date I have no response other than having an assessor visit. My patio roofs are damaged and the constant rain is creating havoc but nothing from AIC
5 replies
6 months ago
Cant login to app for 3 months and no solution
Since submitting the requested documents on the 23 October and TWICE verifying myself to Discovery staff, nobody has contacted me to resolve my issue. The errors point to me still being link to my old device, I dont have it anymore, I have a new device. Is it this difficult to fix? Cant login in for 3 months! Are you going to call me AGAIN to verify???!!!! https://www.hellopeter.com/discovery-bank/reviews/still-no-response-9f485771eeafc7fb132220efe867d2ff2b167a7c-6033132
9 replies
7 months ago
3rd times the charm. 3 weeks and no resolution to a simple problem
Perhaps 3rd times the charm. After my 2nd complaint, someone called. Not top resolve to the issue, but to confirm my identity via security questions. After that he said someone else would call me to resolve the issue. Are you not able to solve my issue? I am running out of patience here. How mentally challenging is it to resolve? It clearly states, as Ive informed Discovery multiple times, that it states on website that it is trying to authenticate to my old device, I now have a new device
0 replies
7 months ago
Still no response
I have a new phone, I can logon to Discovery Health but cannot logon to the Discovery banking app nor via the website. The website states its trying to verify my identity on the the old device. Youve requested I send screen recordings, selfies and my ID. I have done this on 23 October and still no response.
7 replies
8 months ago
Flamingo branch with 2 cashiers
Wasting my time standing in long queues at Flamingo branch because you have 2 cashiers. No Packers! It's a Sunday and I'd rather be at home relaxing instead of handing out in long queues. You have 2 other cashier idle counting coupons or stickers.
0 replies
8 months ago
Changed devices and now cannot logon
I have a new phone, I can logon to Discovery Health but cannot logon to the Discovery banking app nor via the website. The website states its trying to verify my identity on the the old device 23117RA68G. Operators cannot help, so now what?
5 replies
Review Distribution
5 Star
19 (18.26923076923077%)
4 Star
1 (0.9615384615384616%)
3 Star
0 (0%)
2 Star
14 (13.461538461538462%)
1 Star
70 (67.3076923076923%)