SF
saajida E
Active since Sep 2013
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
DO NOT STAY AT DURBAN SPA.
I'd just like to begin this review by stating that this was our very first time staying at Durban Spa. We arrived at Durban Spa at around 2pm, the second room was not ready as yet, understandably so since check-in is only at 3pm. We waited till around 3:10pm and then proceeded to check-in, when we got to our room, it was dirty and it was still in the process of being cleaned. We greeted the cleaner, looked at the room and left, she got upset and started being rude to us and the rest of the cleaners meanwhile we did nothing, a dirty toilet bottle was left in our room as well. The rooms are so small and so are the bathrooms, you can barely fit two people inside the corridor. At night, in the kitchen there were ****roaches crawling everywhere, used doom on one, another came out and so on. There were about 10 ****roaches crawling everywhere, at night and during the day but mainly at night. The cleanliness of this place is horrific.
0 replies
2 months ago
Ongoing Connectivity Issues and Lack of Customer Support – Gigago part of metro fibre
I am writing to formally complain about the extremely poor service I have received from Gigago over the past month. For nearly a month now, I have been experiencing persistent WiFi connectivity issues. Despite paying in full for your service, I have not received the reliable internet connection that I am entitled to. What is even more frustrating is the complete lack of customer support. Every time I call your support number, I am directed to an AI assistant that is unable to resolve my issue. I have repeatedly requested to speak to a human agent, asked for technical support, and even requested a call back on multiple occasions. To date, no one has contacted me. In addition, I have sent several emails and WhatsApp messages over the past three weeks, all of which have gone unanswered. This level of non-responsiveness is unacceptable, especially for a paid service. I would like to know: Why am I being charged in full for a service that is not being properly delivered? Why is there no access to human support when technical issues arise? When will my connectivity issues be resolved? If this matter is not addressed urgently, I will have no choice but to escalate the complaint further and consider cancelling the service. I expect a prompt response and immediate resolution to both my connectivity issues and the lack of customer support.
12 replies
6 months ago
HAIR IN MY KFC ZINGER WING
I am writing to formally report a serious issue regarding my recent purchase from KFC Marlboro Gardens on 22 November 2025. Upon opening my order, I discovered a strand of hair inside my Zinger Wing, which is completely unacceptable from a hygiene and food-safety standpoint. On Monday, 24 November 2025, I contacted your head office to report the incident. The customer service representative informed me that she could not log the complaint without proof of purchase. I explained that I had a video showing the contaminated food as well as evidence of the purchase, but I had discarded the physical slip at the time because I did not anticipate needing it. Despite this, I was instructed to return to the branch to request a duplicate receipt. I explained that it is unreasonable for me to drive back to the store at my own expense, time, fuel, and inconvenience, due to an issue caused by KFC. I therefore phoned the branch and spoke to the manager, Thato. I provided him with the time frame and details of my order, and he assured me he would look for the slip. Only after I prompted him did he take down my contact details. When I did not hear back from him on Tuesday, I contacted head office again on Wednesday. The same customer service agent apologized and said she would follow up with the branch manager. Thato sent me a whatsapp not long after speaking to the customer service agent, Thato again he requested the time of purchase, which I confirmed. I also sent him a screenshot from my banking app showing the exact amount paid and the transaction reference linked to KFC. I messaged Thato again on Wednesday asking him if he found the slip, he said that his technical team is busy locating it. Since then, I have received no further response from either the branch manager or the customer service agent. To make matters worse, my child became ill after consuming the Zinger Wings. I have video evidence of the contaminated food and the situation as a whole. I am extremely disappointed that I have been left to chase after both the branch and head office simply to have this matter acknowledged and logged. Before expanding globally, KFC should prioritize hygiene, food safety, and competent customer service. A brand can have thousands of stores, but without care for customers, it means nothing. I am deeply dissatisfied and will not be returning to KFC.
0 replies
14 months ago
Incorrect item recieved still no feedback from Makro
I ordered an iron online on the 4th of April 2025. A week later I received the delivery and when I opened the box it was a hairdryer. I logged a return online on the Makro App. Till today no one has called me to sort out this issue, no arrangements to collect the incorrect item and send me the correct item. This is not the 1st time Makro online has given really bad service and sent the incorrect items. Makro get your house in order amd sort out my issue urgently.
7 replies
19 months ago
Makro online terrible service, missing an item
I placed an order a few weeks back online. The order was delivered, all the chocolates were melted, they is one bottle of sauce missing. I have called the customer service and hold on for a really long time while they try to get through to the Woodmead branch. The customer service representative keeps on saying that Makro Woodmead will call me back. Till today no one has called me back and I am really furios because I can not keep on loading airtime and this issue is not getting resolved. All they say is sorry for keeping you in hold the branch is not answering there phone. HELLO MY AIRTIME, I WANT MY MISSING SAUCE !!!
7 replies
70 months ago
Attorney touches trust money without clients consent
I introduced a few buyers to 2 ladies working for the department of housing they said they were based in Braamfontein. The ladies names were Razia Lewis and the other Roslyn dons. My purchasers signed documents from the attorney that they said is affiliated to council known as Radhika ramdin Singh till today 2 years later they have not registered any plots and have not refunded the money paid to the attorney in her trust account. Everytime we call the attorney she refuses to take our calls and she also refuses to refund the money owing to the 2 purchasers that need to be paid. The two ladies Razia and Roslyn have also just gone quiet Razia does not answer any calls and when you speak to roslyn she keeps on saying that they will be refunding tomorrow. That tomorrow is 2 years now and still having a problem with the refunds.
0 replies
108 months ago
terrible service
<p>i send my laptop for a service to ensure they replaced the hard drive the laptop not long after it was still giving me issues went back for repairs. This laptop is still giving me problems i call them on the 27th july and the lady said i should forward them a email which i did up until today no one responded to my email or even contacted me. All i want is for this to get sorted this laptop is used for WORK and this is holding me back. this is a problem for the past 4 months. I am sure now you will respond to me. </p>
0 replies
110 months ago
Bad Service
<p>I was at sars on the 28th of April 2017 I had my kids with me and they really hungry so the closest halal place was chicken licken we had placed a order for more than R300 firstly they had not given me my full order there were 2 pieces of chicken that i had paid for which was not in the packet with the rest of the order. I placed this order in the drive thru so i took it for granted and headed home. When i reached home which is not in alberton i seen the order was short when i called them to tell them they said the manager muhammad saloojee would contact me which i am still waiting for up until today. We also ordered wings to our dissappointment most of the pieces were the small side pieces we really felt cheated. i called and spoke to manager she apologised and said she did inform Mr Saloojee and he said he would contact me. Today is the 17th of March and still no call or any sort of communication from Saloojee and his manager at the store. Very dissappointing. </p>
0 replies
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1 Star
8 (100%)