SA
Shane A
Active since Sep 2013
39
Reviews
0
Industries
Reviews
39 reviews1 month ago
Terrible unresponsive support.
Every single time I need support from Metrofibre I get nowhere, their support rarely responds and if they do they just do nothing. I need the username and password for my router which is not what is on the router but I am not getting a response from support. I would advise anyone looking at Metrofibre to avoid them, their support is terrible and completely unreliable.
4 replies
8 months ago
Discovery Bank dictating how I use my money!
I'm personally fed up with trying to use Discovery Bank and having them block me spending and using my money how I want, I have had multiple instances in the last year of trying to make purchases or send funds to things where Discovery Bank just outright blocks me. After speaking to the vendor I have found out that Discovery Bank blocks people from making payment to FX brokers and betting, at the end of the day this is my money and I will use it how I want, you don't dictate what I use it on. As a result of this I am cancelling my Discovery account and recommend no one looking to sign up actually use this bank.
5 replies
13 months ago
Discovery cannot control a payment
I am extremely disappointed with discovery bank, I made a payment not long ago where the website told me that the payment could not be processed however on my discovery app I got a authorisation pop-up and the payment was processed on my account. This was obviously an error on the website that happened as I have used this place before, the website is pearson vue for writing exams etc. So knowing an error occured and the payment is sitting on pending I contacted discovery to cancel or reverse the payment so I can redo it and all they tell me is that I have to wait 7 days to do something or they need something from the merchant to show that the payment can be reversed. So my bank won't do a damn thing and I cannot get something from PearsonVue to say this was a failure. This is ridiculous!
4 replies
22 months ago
FNB Team Of Bankers *********** and Compltely Unwilling to Help
FNB's team of assistants or whatever they are simply refuse to help. I have an overdraft account that was R1000, I am struggling financially and as a result asked them to close the account so I do not accumulate a monthly account fee of 230, so FNB have been consistently charging me the monthly fee even though I am not using the account and I clearly told them to close it. They refuse to close it saying that I must settle the account to close it, they refuse to stop account fees until it is closed. What kind of ******ion is this, you cannot charge me an account fee for an account I am not using because you refuse to close it. You could seperate the overdraft amount and charge me interest on that and a charge on what a normal overdraft would be charged which would be fair enough but to continue to charge me a monthly account fee when I have clearly said I am not using the account and want it closed, this is absolute ******ion and ridiculous. To add to this, I was contacted earlier in the month of July to settle the account for an amount of 930 which was valid till the end of the month, I made a payment of 1150 yet the account is still active and they still refuse to close it and stop account fees. I am not paying a settlement amount that is 1700 above the owed overdraft amount because it accrued due to you people ******ing account fees, you over no account downgrades and ignore all queries as well as just flatout refusing to do anything. For those reading this, do not bother wasting your time signing up for FNB as a result of their so called team of bankers, they never help you, they always transfer you and ignore your query, very quick to take your money then do nothing to actually give you the service you are paying for.
3 replies
28 months ago
Stock Market College - Poor Content Forced Subscription!
Stock Market College offer inferior training material, the attempt to enforce a ridiculous 36 month contract for what is essentially a subscription service, odd that sounds Netflix. When you attempt to cancel they just flat out ignore and you spin a nonsense story about how you can't. If you then stop payments they then threaten to ruin your credit record and attempt to shame you publicly. Word of advice to anyone looking into Stock Market College, DO NOT EVER sign up with them. They are nothing but a waste of time.
5 replies
30 months ago
FRONTOSA Replace My Graphics Card With Pre-used S****
I am writing this in utter disbeleof disappointment. I sent back my wonderful Gigabyte Aprus RTX3080 Xtreme Edition GPU to Frontosa in October as the card was faulty, my card is covered under a 5 year warranty. So no problem I find out how to get it to them and need to work through Progenix, Progenic has given excellent serive and support in the process. So firstly after finding the fault Frontosa thankfully replace my card with a refurbished card of the same model. Then abiut 2 weeks ago the refurbished card dies on me, at this point now I am seriously frustrated but ok it happens, so I send the card back through the same process. Now here is the problem, firstly Frontosa won't match my graphics card and want to give me an inferior disappointment of a card, the want to give the Aorus RTX 3080 Xtreme Waterforce edition. First I am not happy with this as the card us clocked lower than my previous card, the card does not have the awesome statistic LCD on the side and because the card had an AIO I need to now mount a radiator in my case for it. This for me was extremely upsetting as I was not getting the same that I had or better, I enquired why I could not get a 4070ti which is less than what I paid originally and was told they do not have buffer stock, this in itself is *******. FRONTOSA should be giving me the same or better. Now the worst part, I get this replacement piece of s**** and I can clearly see this card has been used extensively, dust all over the radiator, the radiator is damaged and what's worse the box doesn't even contain the *****s I need to mount the radiator?!?!?!? Frontosa, rhis is seriously poor service, give me the same model or better, not so pre-uswd s**** you guys have! I need help resolving this!
0 replies
32 months ago
Wesbank do nothing.
I changed my banking details a week ago and immediately sent my banking confirmation letter as requested. Now a week later nothing has been done and my debit order will now bounce, well done Wesbank, well done on doing nothing!
2 replies
32 months ago
FASTA Loans Do Not Do Anything
The support of this company is a joke, they never respond, will not fix any queries. I am trying to change my bank details and they just do not respond and won't let me change it, so essentially you will be losing business...
0 replies
32 months ago
FNB Do Not Resolve Anything
I have experienced numerous problems with FNB in the last few years, firstly they couldn't care less that I have been with them for a decade, they give no feedback or response with regards to the case of ***** I have logged, when you communicate with their team of bankers you never get an answer, you are forever transferred and eventually told to phone some number, which makes the service useless! As a result of this and having an account with FNB for a decade I am changing my bank and closing all of my accounts where possible with FNB and moving completely to a new bank. FNB has given utterly pathetic communication and feedback and responses over the years and with this now where I need to get my money back and they just do nothing I am fedup.
1 reply
32 months ago
FNB Don't Bother Resolving *****
FNB ***** department are useless! I logged a case of ***** with FNB where I was ****med and have been attempting to get my money back, firstly FNB make it hard to report to the *****. So I eventually managed to get it reported last week with the case number 2023-2393979, FNB have done absolutely nothing! I phoned now for feedback and the case has 0 feedback in it, the person then just says nothing and puts me through to an automated voice message system and I get nothing from them! Clearly FNB have no interest in resolving this matter.
3 replies
Review Distribution
5 Star
1 (2.5641025641025643%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (12.820512820512821%)
1 Star
33 (84.61538461538461%)