KV
Karin V
Active since Jun 2013
16
Reviews
0
Industries
Reviews
16 reviews76 months ago
Excellent service
A big thank you to Nigel from MRP Home, Cape Gate, for his excellent service on Sunday 23 February. Pleasure to do business with him!
1 reply
76 months ago
Bad, bad service
On 30/01/2020 Dents employees came to fix a noisy ceiling fan in my house. When I switched the fan on, a few days later, the noise was back. I went to the shop on Saturday 15/02/2020, to pay my bill and made an appointment with Dents, while in their shop, to come and fix the fan on Tuesday 18/02/2020. They did not honour this appointment, nor phoned or emailed me, only 2 days later, they phoned with an excuse! The worst service ever, and believe me, you pay an arm and leg for their services. (I could have bought a new fan with installation for the fee they charged me) Unacceptable that a company like Dents treats a paying customer this way.
0 replies
76 months ago
Outstanding service
Well done to ABSA Durbanville for their outstanding service in assisting my elderly parents on Thursday 20 February 2020. Thank you Karen, Riaan and Ben!
1 reply
79 months ago
Very good service
Professional service and friendly staff! Money worth spend on their workmanship.
0 replies
83 months ago
Property damage by a Takealot delivery guy at wrong address
On Monday 12 August, a TAKELOT delivery guy tried to deliver a parcel who was not intended for me, at my house. Since I was not at home and did not order anything from Takealot, this guy then "hide" the parcel in my rolled-up canvas blind on my verandah and in this process, damaged and soiled the blind. Then he contacted the 'client' on his phone and left. A couple of minutes later the 'client' came to fetch the parcel, climbing on my verandah furniture to reach the hidden parcel. All of this is captured on my CCTV camera system. Then I phoned the Takealot contact centre last night as well as this morning and both operators asked for my email address so I can send the camera footage to them. But I never received any emails to whom I can send the footage. This conduct of Takealot employers are not acceptable and I need answers from the management of Takealot to who will have to pay for the damage to my property.
0 replies
84 months ago
Inferior product at an expensive price
The Aqua action cream that the consultant put on my skin at the CPT International Airport, promising to give 'immediate' results' and the cream in the jar I bought (very expensive) is not the same! The cream in the jar burned my skin, thus it is not the same as applied by consultant. Please stay clear of this product!
1 reply
90 months ago
Vitality broadband
Vitality broadband gave me notice during December 2018 that they will migrate my internet service to MWEB from February 2019. No further info was given. I have send at least 6 emails to Vitality Broadband since Thursday 17 January, but got no response. I want to enquire how this migration will work. My internet connection is also off since Thursday 17 January. I send emails via the Zimbra portal from someone else's computer, because my internet at home is off. No response from them and their phones are not answered either.
0 replies
117 months ago
Non-existing client service
<p>Woolworths financial services are the worst! They don't even bother to answer my 4 e-mails I have send since 20 September 2016. But every week I am harassed by their sms's and phone calls for all their promotions, i.e. gold credit card, insurance on outstanding balances, etc.</p> <p>I have even posted a complaint on Hellopeter 2 weeks ago which they did not respond to either.</p> <p> </p>
0 replies
118 months ago
No response
<p>I bought a Brita classic water filter, but when I opened the package the filter was torn on the side and bottom. The package was not damaged, so I think the filter was damaged before packaging it, thus I did not take it back to the shop where I bought it. Since I am not sure if it is safe to use this filter, I send a webmail to Brita on 18 August 2016 to ask about the safety of a damaged filter. The replied: 'Your request is in progress and will be answered as soon as posible'. On 24 August 2016 I send another email and did not get any reply. On 19 September 2016 once again I send an email and still no reply. Six weeks later and I still haven't heard anything re 'my request in progress'. Clearly no interest from Brita at all. I paid R189 for something I can not use!</p>
0 replies
Review Distribution
5 Star
3 (18.75%)
4 Star
1 (6.25%)
3 Star
0 (0%)
2 Star
4 (25%)
1 Star
8 (50%)