LS
Lydia S
Active since May 2013
5
Reviews
0
Industries
Reviews
5 reviews23 months ago
Rain - Worst ever customer service I have experienced.
This is the 3rd review on Rain - I am sure they have a robot typing their "thank you for your valued feedback and sorry you are not happy - we will be in contact soon" Just not sure what "soon" mean - maybe a year from now. Rain has taken 2 payments from my account and I have been struggling since 26 June 2024 to get a refund. Please Rain - spare me another auto generated message on this platform and rather respond with a call to me.
1 reply
23 months ago
RAIN HAS COMMITTED ***** - TAKEN TWO PAYMENTS FROM MY ACCOUNT - 1 WAS NOT AUTHROISED
RAIN - YOU HAVE TAKEN 2 PAYMENTS FORM ACCOUNT AND AFTER 20 DAYS STILL NO REFUND - WHO AUTHROISED YOU TO TAKE A 2ND PAYMENT - THAT IS ***** AS I DID NOT AUTHROISED A 2ND PAYMENT. YOU ARE VERY QUICK TO REPOND ON HELLOPETER THAT YOU WILL GET BACK TO ME 0- A WEEK LATER AND STILL NOTHING - I HAVE TO PHONE VERYTIME. THIS IS JUST ABO****ELY DISCUSTING LEAVING ME OUT OF POCKKET WITH R795
2 replies
23 months ago
Rain Sucks big time Un authorized transactions taken from my account.
Rain decided to take two payments form my account one on 25 June and one on 26 June - I have send them my bank statement showing the double payment - No joys - why should I be out of pocket and for how long? They do not get back to me and also don't respond to emails
2 replies
40 months ago
Never trust this lady again. Calen van der Nest
What a scam. Placed order on 3 December 2022 and still waiting for delivery. They have been promising many that their orders will be delivered by end January 2023. Everyone paid courier charges. I know R250 does not seem alot but R250 x over 808 ladies complaining on facebook could be a pretty penny in their pockets.
0 replies
55 months ago
MTN absolutely useless
On 19 October 2019 I took out a data contract with MTN. This was due to upgrade or cancel on 19 October 2021. You have to contact MTN via 135 to cancel a contract. What an absolute nightmare as they do not answer their calls on 135. I have send various emails to the retentions department and made contact via Facebook and Messenger as well. Promise after promise to cancel my contract and in the meantime I have to pay for this contract as it has been linked to one of my other mobile lines. If I don't pay this they cut the main line. How pathetic and how long do I have to pay for something that I don't want or use since 19 October 2021?
0 replies
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5 (100%)