Active since Feb 2013
Very bad customer service how can you log a complaint on 4 April till today the matter is mo resolved everytime wen i call it still in process but the time wen they add arrears of R821. 71 on my account it was very quick, and i haven't skip any payment. This is a day light ******* please fix this with immediate effect i hav been waiting for a long time.
Very bad service, i have a loan with capitec then i decide to transfer the money as was not debited on pay day, 31st march they debited i phoned them to refund coz i was already paid, today i received a msg that my account is no the arrears around 8 in the morning l called and even during the day still my account is not fixed they hav statement through their eyes but they asking same questions, i m so ****ed off about the service we giving us, you hold a phone more than 30min as if they help you
Service i received at customer service is very bad i was looking for item because on the price tag doesn't specify.Someone at customer services by the name of Lindokuhle Nxeles told me that he checked at the location that i stay in there is no stock, he /she advised me to check on online store how will i check online while the price tag doesn't give full details like the name of the shoes., i asked he/she to check other branches or province he/she close my ticket my matter is been resolved but is not resolved i m really **** off i m a customer i need better service
Poor service I used my own money to take the return back to the store because they refuse to come and collect it i went to game Rustenburg mall they refused to help me, the say they need proof of purchase i sured them my order my as i bought it online was not help they don't care about the money we spent, game is really disgusting.
I m so ****ed off ordered some stuff which was birthday gift now my stuff can't be delivered driver called me to tell i must change my home address and that address i been using it every time wen i order i haven't struggling like this, y my order was accepted but now it can't be delivered i phoned no feedback received which is bad service, also send WhatsApp no response why can't you refund if i can't get help so dat i can go and buy somewhere else wer they know customer services, if i dont get my order by tomorrow refund and further action will be taken
Cashier at Rustenburg 2 they really have attitude towards the customer. Other thing boxer store says they offer cash back when U ask for cash they refuse to give it to us,I was asking for cash back cashier by name of Florence Macupa was counting cash in front of me but she refuse to give me cash but there was a lady who come after she gave it to her, On sassa we struggling again, Rustenburg 1 it has good customers service even wen u Iasking for R50 they give it to you no matter wat,queue are as long every day cashier chatting to each other or 2 tills working this is really **** I
I app**** for home router package received on Friday since i been calling customer service to activate the sim still today i m still waiting what's the use to charge us pro rata for sumthing that i m using, if this problem is not fixed by tomorrow i m taking it back will try other network customer service comes 1st mtn become so useless
I brought pepper steak when I got home they put corn meat inside pie not beef I'm not happy at all you guys think we're a stupid
I really not happy with the service I received at RCS I over paid my account so I requested a refund now I struggling to receive my money back since I send the request on the 9th when I called them they comes with stories every time, I tried of calling I need my money back advise I ll take further action I m **** of
Cashiers are *****s I give my daughter R500 to buy some stuffs total was R337.98 she was not even noticed she gaved cashier all the money and that cashier punched R400 and he was given R500 when I ask someone to query he said the manager I m not happy this cashiers are *****ed Shoprite u save in bapong lengeneng
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