NK
Nhlanhla K
Active since Jan 2013
5
Reviews
0
Industries
Reviews
5 reviews44 months ago
Unethical business practice
Good day. I applied for a firearm License at Roses Guns in White River. I have paid the amount in full and I was only waiting for the firearm to arrive so that I can then submit documents for License at SAPS. Now the branch has been closed for more than a month and rumours are that they have closed down permanently. Their contact numbers are not working and I can't get hold of them anyhow. Please assist me to trace them so that they can assist me to finalize the matter or perhaps refund me. My contact number is 0832008786. Thank you
0 replies
77 months ago
Kia Multi Franchise Nelspruit
After the previous complaint I submitted. Nothing was done. I towed my car back at my own expense and the car's clutch was damaged, even though when I sent the car to their service center, it was not damaged. Please help me to get this sorted out. They did not explain anything to me what happened to the car. Their service is really poor. I would not recommend anyone to use their services. Their contact number is 013-7576000.
0 replies
77 months ago
Kia Multi Franchise Nelspruit
I sent my car in for service in January. And I only drove the car for less than 6 days and on the 30th of January, the car burnt in the engine. I then towed the car back to the service centre on the 05th of February to get it checked and fixed. I did not get a call until yesterday when I received a message that my engine burnt and I that I need to sign a strip and quote quotation so they can send the engine to engineers for a quote on repairs. The strip and quote amounts to about R7900, and I was also told that I have to pay for the repairs. My concerns are as follows: 1. The car had just come back from service, and now all of a sudden it burnt. What caused the fire? 2. I was not given a proper answer as to what caused the fire. All I was told was that it's either I pay or I tow the car back to where they fetched it. 3. I know nothing about mechanics. I always serviced my car with them. They probably must have done something wrong when servicing the car. 4. Why must I carry the costs of repair if personally did not cause the damage? 5. The consultant (Charmaine) who assisted me was rude and she shouted at me in front of other clients and told me I know what I did the car. I found that very disrespectful and unprofessional. It's not the first time I have experienced sub standard service from her. I am extremely disappointed in the service offered by Kia Multi Franchise in Nelspruit, Riverside Mall. I have never complained about anything about them until this time. I cannot take a car in for service and then it starts doing this, especially burning. I thought that happened to other brands, which I cannot mention their names. All I want is for my car to be fixed because I cannot burn the car myself. I have no reason to do such. I would not recommend any customer to take their cars for service in that branch. There are many other platforms that I am prepared to take this matter if my issue cannot be resolved amicably. I believe that this is unfair to me as a customer because I cannot bring my goods to them and in return they come back with more problems. Mr. NJ Khoza 0832008786
0 replies
124 months ago
Ridiculous pricing and bad attitude
I took my car for service to MI Service Centre in White River on the 14th of March 2016 . The issues that were supposed to be fixed were as follows: Clutch Kit, Idling, 3rd Gear and Oil leaks. I got a call from David who then confirmed to me that they will charge me R4300 to fix the abovementioned issues. I agreed to that. He then called me again and told me that they need to order something else and that the charge will be about R4600 and not more than R5000. I told him that as long as it's not above R5000, I'm fine. Later David called me and he tild me that they could only fix the clutch plate, oil leaks and the gear mounting. They could not fix the rest. The price still was not more than R5000. On the 24th of March 2016, I called David and he told me that the car is fine I can collect it. Upon my arrival they were not done with the car. It could not start and one of the mechanics dismantled the wiring in front of me and apparently as a result, it damaged the alternater. Now they are charging me R5480 for a service not provided. I can't afford to pay that much if my issues with the car were not sorted. Please let's help SA, companies like MI Service Centre are ripping clients off
1 reply
124 months ago
Ridiculous pricing and bad attitude
I took my car for service to MI Service Centre in White River on the 14th of March 2016 . The issues that were supposed to be fixed were as follows: Clutch Kit, Idling, 3rd Gear and Oil leaks. I got a call from David who then confirmed to me that they will charge me R4300 to fix the abovementioned issues. I agreed to that. He then called me again and told me that they need to order something else and that the charge will be about R4600 and not more than R5000. I told him that as long as it's not above R5000, I'm fine. Later David called me and he told me that they could only fix the clutch plate, oil leaks and the gear mounting. They could not fix the rest. The price still was not more than R5000. On the 24th of March 2016, I called David and he told me that the car is fine I can collect it. Upon my arrival they were not done with the car. It could not start and one of the mechanics dismantled the wiring in front of me and apparently as a result, it damaged the alternater. Now they are charging me R5480 for a service not provided. I can't afford to pay that much if my issues with the car were not sorted. Please let's help SA, companies like MI Service Centre are ripping clients off
0 replies
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2 Star
2 (40%)
1 Star
3 (60%)