Dirk van der Vorst

JMC - Poor Quality or Poor Aftersales Service??

We purchased a second hand JMC 2.8 TDi 4x2 S/C bakkie last year. It had approximately 30 000km when we got it<br> <br> When the vehicle went in for the 50 000 service, we asked the garage (TRADE AUTO JMC NELSPRUIT) to look into a noise in the gearbox. Nothing was done about it at this service<br> <br> We complained again at the 60 000km service and once again nothing was done about it<br> <br> At the 70 000 service, the noise was getting serious and we complained again. We now have a R9 000 plus bill to pay for gearbox repairs as we have now been informed that the vehicle is no longer under warrantee (alternative quote of R29 000 for a new gearbox)<br> <br> This is completely unfair and extremely poor after sales service from the dealer. We were led to believe that the vehicle is based on Isuzu parts. I cannot believe that a gearbox can go faulty after 50 000 km's. it is either a factory defect or an extremely poor quality gearbox for a commercial bakkie that is supposed to be a workhorse<br> <br> In addition to this, we have a number of other complaints<br> <br> o We never received a service book with the vehicle, which has been promised dozens of times<br> o Oil is leaking from the dipstick and has never been repaired