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Given M
Active since Aug 2012
1
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1 reviews
Axxess.co.za
3 months ago
USE AXXESS FIBRE INTERNET AT YOUR OWN RISK, THEY ARE *******!!!
Extremely poor service. I am so disappointed in axxess and their poor service, i have been begging for service since the 3rd of this month till date, I requested for service was told the fiber line has an active ISP, i must provide proof of address and a photo with the fiber ONT showing serial number so they can try to activate.I spoke to Lonwabo who called Vumatel and gave me a call back to say all has been sorted and axess had sent me a payment link. After I told him that if this is not sorted by the end of yesterday, I am approaching another service provider, DO NOT USE AXXESS AS A SERVICE PROVIDER, IF YOU WANT SERVICE AND CUSTOMER SUPPORT, THEY WILL ***** FROM YOU AND GIVE 0 SERVICE I just spoke to technical support and the line is not activated got an error email after paying saying activation failed due to ONT being when it was actually On. What a terrible service, i want my refund and will approach a different service provuder
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