Active since Aug 2012
I am shocked at the lack of service received from Multiply. Since November 2024, I am struggling to get any form of assistance from Multiply. A digital Health Assessment was loaded on my profile, however I did NOT do a digital Health Assessment as my device was not compatible. They removed the Withings app without any warning, thus I could not finish my challenge that I was competing in. I am not able to convert rewards to Health Returns due to their system malfunction which loaded a digital health assessment on my profile, which was not done by me. I have been begging for assistance since November 2024, but all my emails are being ignored.
DSTV felt the need to add a R119 subscription for Disney+ to my account, without my consent. This is unethical. I am shocked. I tried to cancel this, but if i go into my account, its back again.
In light of my review on 3 July 2021 Vodacom did not even have the decency to phone me or even email me to find out if this is sorted. They claim that our link is stable, well since 3 July my internet has been down 5 times a day!! In fact the internet is down now while I write the review. This is total and utter pathetic client service. WHY DONT YOU SEND A TECHNICIAN TO COME AND CHECK EVERYTHING????!!!!! Promise after promise is made. Since February all I get is that they will send a technician. Now I want to know if this so called technician is walking to my house from China because it has been 6months that we have been promised that this will be sorted out.
Vodacom painted the perfect picture for their fibre packages. We cancelled a properly working ISP to join Vodacom and Metrofibre. What a HUGE mistake. Our wifi is down everyday 5 times a day. We have logged numerous calls with Tech support and pleaded with them to send a technician to come and check our fibre points, routers etc. Full of promises they log a ticket and we wait.... And wait and wait. A week later we get an email that our query is resolved and ticket closed. Then we phone tech support again, log another incident and then the process repeats itself. We have begged, we have pleaded but nothing. One can not complain about the service because THERE IS NO SERVICE. The other issue is that we were promised 25 meg line uncapped, unshaped, unthrottled. Low and behold this was another bulls** story because our line speed is never what we actually pay for and we get throttled (FUP) - my previous ISP did not have a FUP and we could work from home, while kids did online schooling, with streaming music and the elderly in the house streamed Netflix or DSTV, ALL this while having exceptional speed and service. Since we moved to vodacom I have regretted my decision and really do not recommend Vodacom fibre to anyone. Ther is NO CUSTOMER SERVICE AT ALL and your wifi is down more times in a month than your premium is worth. Totally pathetic service.
We bought a promotional package for a Samsung Note20 in September 2020, where you get a Samsung TV with your phone. The TV's are not kept on site and we were instructed to order the TV's online. Super excited we do everything as we were told and TV's were to be delivered in 6 weeks. After 6 weeks still no tv or any correspondence from Samsung. We followed up and was told that there is a backlog due to covid and we will receive it within 3months.A little annoyed we accepted this as Covid has everyone scrambling. 3months later still no TV's. We get told again that they are aware of our order and will dispatch the TV's within 30 days. After 30 days, suprise surprise - still NO TV. Followed up again and got the same answer of TV's will be dispatched in 30 days. So almost 1YEAR LATER and still NO TV. We were instruced to email our details to [email protected] amd guess what - still NO FEEDBACK OR TV. Samsung has been a huge disappointment and I will NEVER recommend Samsung to anyone again. Not due to bad quality of product, but due to NO SERVICE AND INCOMPETENCE AND LIE AFTER LIE. They do not treat their clients fairly at all!
#30in30 - Capital Legacy really understands what your family needs and helps you get all in place to prevent tour family from struggling when you pass away.
#30in30 PicknPay Lifestyle - brilliant shop. Always has good quality products and a lot of specials that suits my family. The staff are friendly and very helpful.
#30in30 Freshest produce and good quality meat. Very good prices and excellent staff
#30in30 The Spar in The Reeds Centurion is the best Spar by far. The staff are friendly, even though they risk their health by serving us. Thay have all measures in place to keep us safe and flatten the curve of Covid-19. You are always greeted with the utmost of friendliness.
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