XB
Xolisile B
Active since May 2012
4
Reviews
0
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Reviews
4 reviews2 months ago
Beautiful Service
I just want to applaud the ladies who were on duty at Sheet Street Heidelberg Mall, last Saturday. I think the one lady's name was Gugu. I haven't experienced such beautiful service, in the longest time. That lady treated us like the she owned the shop herself. Give her her flowers!!!
1 reply
18 months ago
Mugg and Bean Eastgate
I ordered a ****tail and specifically asked for just one ice block. My ****tail came with loads of ice in it! As if that wasn't enough, my meal then came through... Shocking!!! I asked for a medium steak. To my dismay, I could not even cut through that steak!!! The blue cheese sauce??? Never seen nor tasted such in my life! I don't know whether the problem is with the waiter not relaying messages correctly, or the barmen and chefs just can't follow instructions. In all the years that I've had a meal at Mugg and Bean, I was shocked to receive such service. This is a big Mall; I was expecting nothing but the best. I'm really not hard to please, but I'm definitely never visiting this branch again! In fact, I don't know if I will ever walk into a Mugg and Bean.
0 replies
134 months ago
NO FOLLOW UP MADE
I got a call from the Call Centre, where I was offered a \buy 1
1 reply
136 months ago
Cannot serve at Drive-Thru
My friends and I tried to purchase two separate meals at the Drive-Thru at the KFC in Duduza Rank, Tsakane. We were told we could not make two seperate orders just because we were at the drive thru. I've done this before at different KFC outlets and do not understand why I couldn't do it here. The manager, Alice gave us a bad attitude and did not even care to listen to us. To make matters matters worse, our orders were not complete. We ordered 2 streetwise 3's and in one pack, we only received two pieces of chicken, plus the chips were stale. I cannot and will not accept such service as a paying customer.
1 reply
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (50%)
1 Star
1 (25%)