AM
Andy M
Active since Nov 2011
8
Reviews
0
Industries
Reviews
8 reviews11 months ago
Hubble Energy providce excellent support for their products.
My solar instattion was activated in Jan 2022 and includes 4 x AM2 Hubble Energy batteries. On two occassions since then, I have noted odd data values and contacted Hubble Support. Fortubnately my installation includes their RIOT connection and they are able to access my batteries for remote analysis. In both cases they requested me sending batteries tp them for warrantee service/repair. They commmunicate well regarding the staatus of their activitties and when they have completed the repairs/service. Other than courier charges, there have been no other costs related to this.
0 replies
37 months ago
Pick and Pay are selling inferior products from 3rd parties!
My wife and I purchases 2 "corning ware" clone bow;s with lids two months ago. We are in our 70's and have used "corning ware"-like products for decades and understand their limitiations regasrding abrupt temperature changes. The first of these Pick and Pay sourced bowls split in the first month. The second split tonight. Both were never subjected to any stress. I took the first one back to Pick and Pay after it fractured. They said it was supp**** by one of their suppliers and therefore would not replace it. But they provided a contact to the supplier. I tried to contact them. Thry did not answer even though I left contact information. I am unhappy that Pick and Pay are supplying inferior quality products without taking any responsibility for them not being what they claim to be!
1 reply
55 months ago
Excellent service from www.solar-shop.co.za
I investigated solar technologies for a number of years before selecting and making my purchase. There are many suppliers offering products via online ordering. The value of my order made me a little nervous regarding paying for something that would subsequently be delivered rather than pay and pick it up immediately. I saw a number of positive reviews regarding the high quality of service and professionalism of this specific online retailed. My actual experience is excellent. Blake Smith is also a very responsive communicator, including answering my sometime stupid questions regarding the products.
0 replies
71 months ago
Stanler Farms Cape (pty) LTD provide excellent service (and product)
I needed lawn topdressing. I found a couple of potential suppliers online and sent emails stating my requirements. A big issue is the distance of my location from the suppliers I found. Dylan Stanton answered my mail and had their sales department provide a quotation. I made payment and delivery occurred precisely as promised. I determined I had not ordered a sufficient quantiy and my second order was provided as promised again. The topdressing provided is of excellent quality too.
0 replies
71 months ago
This courier has inexplicable conditions regarding types of roads to the destination address.
Three times suppliers have unfortunately selected this courier to deliver products we have purchased online. After following up the non-delivery of our order we "discover" that it arrived at the Vredenburg depot but they have a "policy" of not delivering to our area because it has gravel road access. We have around 10 courier companies in our area; only two of these have such a "policy"! I have requested on each occassion that we have had this problem that they list our area as not serviced so that their Sout African organisation does not accept deliveries to our area so that one of the many other courier services gets the business instead!
0 replies
76 months ago
MTN invoicing and customer care is poor, poor, poor
I have just had the MTN Helpdesk operator put the phone down on me after saying "mind your language". The bad language I used was "this statement is rubbish". So, apparently in addition to having incorrect charges made to your account, you are also not allowed to notice this or point it out.
0 replies
80 months ago
After more than a year, one child of twins is not registered!
One of my daughters gave birth to twins in the Netherlands in mid-July 2018 (more than a year ago). They registered the births at the SA Embassy before the end of July 2018. After no birth certificates arrived they started follow up. Eventually a year later they received a birth certificate for ONE. In August this year the Embassy recommended that they make a follow-up application for the unregistered twin, which they did. In desperation, my daughter started calling Home Affairs directly from the Netherlands. I decided to lend my assistance as I live here. I have called every week for a month now. I get the same "story" every time - "the matter is marked as urgent" - yet still no birth registration! I have also sent two emails for which I've received no reply or even acknowledgement. Does anyone have a suggestion of how I can escalate this matter?
0 replies
129 months ago
Very tardy response to downgrade service.
I have been a user of Vox Telekom's YahClick service for more than two years.<br> In April 2015 I received notice that my current agreement was about to expire.<br> I was offered replacement services which, for almost the same cost, greatly reduced the service I was using (i.e. from a 10 mbps link I would be reduced to 6 mbps and instead of a cap of 45 Gbytes per month, I would be limited to 40 gbytes. Once my current service expired, they would continue to deliver on a month-to-month basis.<br> Naturally, I located an alternative broadband provider and requested that they downgraded my service to their minimum offering (to utilize as a backup ISP) on October 1st.<br> In November,they again exercised my stop order to deduct the full cost of the 10 mbps service I stopped utilising at the beginning of October.<br> Although I have received automatic notification of my queries lodged concerning this matter, and \read notices"that they have read my mails"
1 reply
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1 Star
4 (50%)