GB
gideon B
Active since Oct 2011
24
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Reviews
24 reviews62 months ago
STANDARD BANK PATHETIC SERVICE
I submitted a claim on my Home owner insurance policy two weeks ago on the 31st of March 2021 when my geyser failed and to date, nothing has been done about it. Pathetic service.
1 reply
69 months ago
Maybe time to leave FNB?
Today is the 2nd time that when i tried to make a purchase on my Credit card it was declined due to wrong PIN number and eventually blocked. The PIN number i used is definitely the correct one as it is the one displayed as my PIN on my banking app. The 1st time i had to phone FNB and the lady fixed the problem but it happened again today. When is this problem going to be fixed? I had to make alternative arrangements for the payments and hence lost my eBucks on both these transactions.
1 reply
72 months ago
Makro Vaal- Double standards will lose you customers
I visited Makro Vaal on 2020-07-10 to return a faulty item and purchase a new TV. I entered the Returns office with my face shield and the lady, Lerato, assisted me quickly and with no issues. Great service from her. When trying to enter store the security guard at the door showed me a sign on the window next to the door, telling me i cannot enter due to the face shield that i am wearing, is wrong. The sign said that only cloth masks may be worn. I showed him on the Makro Covid 19 website that Makro stipulates that all persons, upon entering must wear a cloth face mask or a face covering. (www.makro.co.za/covid-19). Therefore my face shield, similar to the one i purchased from Makro Vaal before the lockdown is acceptable. He and the lady with him still refused me to enter. I asked them to call the manager. A guy named Mike claiming to be the Manager, which i doubt, then came to the door. I explained the situation to him. He also refused to let me in due to my face shield not being allowed. he claimed that these are Government regulations and that the shields are not acceptable. Whilst waiting on the so called Manager, the security guards let customers through with children standing in their trolleys, which is also prohibited according to the signs next to the door. Double standards. When i took a photo and threatened to show this to the Manager the guard quickly went inside the store and asked the customer to remove his children from his trolley. Clearly double standards by Makro security and their so called Manager. Surely Makro cant state one thing on their Covid 19 website and enforce something else at their doors. I would like the Vaal Store Manager to call me so that we can discuss this unacceptable double standards from Makro Vaal. In future I 'll buy my TV and monthly groceries somewhere else.
1 reply
73 months ago
False advertising
I bought a hardboard door from Builders Warehouse Bedworthpark on the 1st of June. The board with building material prices at the building department showed the price to be R189. When I got the till I had to pay R275,40. I queried this at the building department but they refused to give it to me at the advertised price and said somebody forgot to change the price on the board as the special ended earlier that week. How can they indicate one price and charge another price?
3 replies
73 months ago
Pathetic FNB service.
I requested a debit order to be reversed that wasnt supposed to be paid due to a Covid 19 payment holiday granted. I contacted my banker which instructed me to reverse the debit debit order by using the FNB app on my phone. According to the FNB App the reversal will be done withing 3 days. Nine days later and i am still waiting. In the meantime this is causing my account to be a mess.
1 reply
73 months ago
Poor service from Standard Bank
I was granted a payment holiday on my home loan. The debit order was however processed and Standard bank said they will refund it. I followed the instructions to get a refund. I have been waiting for 2 weeks now but no refund. How long do i have to wait?
2 replies
76 months ago
Pathetic service from RCS.
RCS keep on telling me I am in arrears after I settled my total outstanding on my statement 4 months ago.
1 reply
77 months ago
NWU's service is pathetic.
I applied online to do a PGCE at NWU end 2019 before the admission closing date. In January 2020 and not knowing when registration will be, I wrote an email to request more information in this regard. Only upon writing another email a few days later I received an email telling me that no more students are being accepted due to capacity being reached. I have tried to contact them via phone and email with no success they either ignore you or when you get through to someone at the call centre they can't give you any information and direct you to someone else who is unable to assist you. Maybe time for more students to look somewhere else to spend their money.
1 reply
80 months ago
RCS exploiting customers
My September statement showed my outstanding balance to be R207.26. I paid the full amount when it was due. Now my October statement shows that I again owe them R67 which include some fees and collection fees to collect their fees. So although you owe zero they just add their monthly fees and keep on adding. Is that their way of making money when the economy is tight. Trying to create funds by means of unfair practices to exploite customers?
4 replies
82 months ago
Pathetic service from Volpes Online information
I tried to contact Volpes through the email address that they supply on their website as I needed information on their products. One week later and no reply. If this is the way they treat new potential customers I definitely wont be interested in supporting them again in future.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (16.666666666666668%)
1 Star
20 (83.33333333333333%)