Active since May 2026
Old mutual service is bad,an not help,just going in circles. Never keep up to their word
I am client of old mutual over 10 to 12 years ,And I am very unhappy with them.I lost my brother 4 months ago,I put in a claim on 3 February 2026 and I am not happy with they service. It's 4 months now and still struggling ,no pay out. I took a loan to do my brother's funeral, now I'm waiting for old Mutual to pay the claim out so that i can pay the debt and loan I took to do the funeral I'm not getting no satisfaction on them or any help.I am keep on going in circles .They keep on asking documents which I provided for them and going 4 months.Still nothing. I go on phoning claim department, all they say to me ,the assors are busy with it.