Khanyo S

Claim cancelled

I lost my phone through an armed ******* and I filed for a claim because I do not just want to stop paying and also totally ignore,I also need the phone I still have months to pay for the contract only for my claim to be cancelled after making a mistake of forgetting the three digits of a case number which I fixed immediately after realizing online and I also sent an email,tell me why there's no answer?And please kindly use an email to communicate with me as I cannot take any calls or write an sms because I used someone else's phone, I need the phone it's been a week and no reply come on guys considering these many poor reviews should make you consider our feelings I am a student I need the phone immediately please guys alternatively I can give you a WhatsApp number to communicate with y'all.