Active since May 2026
My name is Buyisile shabalala. Today i went to umlazi Boxer superstore to purchase pampers for my twins and few items for my daughter. I was very disappointed with the treatment i got from the store mananger whose name he said Mark Moso. This is what happened: When i got to the baby isle i saw that the pampers i was purchasing was on promotion it was 2 pampers 50(hi baby)and wipes 72(i dont remember the brand) for R200. When i got to the counter the cashier called another lady i dnt know who is she as she never greated or said anything to me. The lady name is Sizakele i saw on the name tag and the cashier name is Ntombifikile. Sizakele went to the isle with me and we both saw the promotion sticker she first took all the pamper to scan after that she took the sticker and told me she is going to the manager. When she came back she told me manager wants to speak with me. When i got to the office i told the manager i am late i left my twins with the neighbour child and i am rushing home. He told me the pampers are not on promo we both went to the baby isle when we got there the sticker was already removed.so he said he can not give me the pampers with the price i saw. I called sizakele to asked for the sticker paper she said infront of me and the manager that she removed the paper and throw it away. The manager was so rude to me on the floor infront of every1 from what i know the customer is always right and i was suppose to buy with the price i saw with. Boxer management please intervene.