Tsholofelo T

Complaint about Tebogo the manager

Complaint about Tebogo the Manager Dear Human Resources / Management, I hope this letter finds you well. I previously worked at Hahn Collections as a debt collector. I am writing to formally raise a complaint regarding the treatment I experienced during my employment under the management of Tebogo and Lerato. During my time at the company, I experienced ongoing bullying, ************, and unprofessional conduct that created a hostile and emotionally distressing working environment. There were multiple occasions where I was treated unfairly, insulted, and humiliated in front of colleagues. One of the major concerns involved work accounts that were allocated to me to arrange and manage. When incentives were paid out from the work I had completed, Tebogo would allegedly demand a portion of the incentive money from me or expect me to buy her personal items such as clothes and handbags. This made me feel pressured, uncomfortable, and exploited. In addition, there were incidents where inappropriate and offensive language was used toward staff members, including being called insulting names. On one occasion, after being insulted, I attempted to raise the issue and asked who I could report the matter to. I was laughed at and told words to the effect that “you want to report me to me,” and that management would always support her decisions. This made me feel powerless and afraid to speak up. The emotional impact of the treatment I experienced became severe over time. The working environment caused me significant stress and anxiety to the point where I had to seek medical assistance and take antidepressant medication. What hurt me most was an incident where I informed Tebogo that I was not feeling mentally and emotionally well in confidence as my manager. Instead of handling the matter professionally and privately, she shared my personal situation with Lerato, who then publicly mocked and made fun of my condition in front of other agents. I found this humiliating, deeply hurtful, and highly unprofessional. I believe that every employee deserves to work in an environment that is respectful, professional, and free from bullying, ************, and humiliation. I am therefore requesting that this matter be taken seriously and investigated appropriately. Thank you for taking the time to read my complaint. I trust that the company will handle this matter with fairness and confidentiality. Yours sincerely,