BR
Brian R
Active since May 2026
2
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0
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Reviews
2 reviews1 month ago
Bobshop must take responsibility for RAM Couriers' failures
While I enjoy shopping on Bobshop, the delivery experience for Order #24627451 has been a nightmare. It took 16 days to receive a package paid for on 18 April. Your partner, RAM Couriers, failed at every step—from late collection to holding my package for five days after marking it 'out for delivery.' Most concerning is that RAM is completely unreachable via phone and WhatsApp, leaving me with no way to track my paid goods. As the platform I paid, I expect Bobshop to hold your couriers to a higher standard and provide a resolution for this massive inconvenience.
2 replies
1 month ago
Disgraceful Service: 16-Day Delay and Total Communication Blackout
I am beyond frustrated with the service from RAM Couriers regarding waybill/order #BOBRM48QHB. My package was paid for on 18 April 2026, but only arrived today, 4 May. The level of incompetence is staggering: They failed to collect on the scheduled date (20th) and only did so on the 23rd.The package sat 'Out for Delivery' from 29 April until today, 4 May .I have been 'ghosted' on WhatsApp since last Thursday, and nobody answers the phones. Waiting 16 days for a delivery and being completely ignored by customer support is unacceptable. RAM has zero accountability.
0 replies
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