Ruchelle H

Worst experience at Auto Pedigree Richards Bay

We are extremely disappointed with the service my brother received from Auto Pedigree Richards Bay. Ha handed his bakkie over to them in November 2025, expecting professional service and reliable workmanship. It is now May 2026, and instead of resolving the issues, he has received his vehicle back in a worse condition - twice. Throughout this entire process, I’ve has dealt with nothing but empty promises and poor communication. Every time we were assured that the problems were fixed, the vehicle returned with new or unresolved issues. This morning was the final straw. The bakkie would not even open, and the brand-new battery is already dead. On top of that, the bakkie cannot drive over 100km/h without the steering wheel shaking, which is a serious safety concern. After months of inconvenience, frustration, and being misled, I can confidently say that I do not recommend Auto Pedigree Richards Bay to anyone. This experience has been absurd and unacceptable.