WR
Willem R
Active since Apr 2026
2
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0
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Reviews
2 reviews3 weeks ago
PEP N1 City running a ****
So please make your elderly family members aware that maybe all PEP stores, but specifically N1 City PEP, is running a ****. On the 8th of May my parents went to PEP N1 City and did some shopping there and my father uses PEP couriers to send his works of art to people all over SA(which was the main reason they were there). Upon leaving the store, a lady with curly hair(he didn't get her name), approached him and said he won something and to follow her back into the store. He says he kept telling her he doesn't have time and needs to get home as a local customer of his was waiting for him. She kept insisting that they need to go see what he has won. He folded and followed her. Inside she asked for his ID and info and spoke to the cashiers then asked him which chocolates he liked and he said Nosh. She handed him two, one for him and one for my mom, and said that was his gift. On Friday, 15 May, my dad got an sms that he owes PEP R35 and to pay it by 30 May and there is a link on it I told him not to click as it looks suspicious. Today, 22 May, he got a chance to call to PEP helpline and speak to the staff there and he asked about this charge. The person on the line(again he doesn't have a name for her) asked if he ate the chocolates and he said yes to which the operater promptly told him that he then owes PEP R38 which is now apparently VAT added. He refuses to pay and I fully support this and will support him taking this to court if PEP even has the idea of persuing him. I strongly urge PEP to investigate this as this will most definitely be taken further by us PEP head office...your move
0 replies
1 month ago
Rain suck donkey **** through a straw from an ******'s ass
Have been having an issue for a month now with extremely slow internet, about 512kbps, which starts at about 18:30 and continues until about 22:30. For the first two weeks I got the run around by Rain's useless ai chat bot and then their offs**** helpdesk. Finally I decided to resort to starting a social media campaign and then suddenly their local team starts phoning me. That was a third week of useless back and forth until I got to someone who was good and started getting results. She offered me an upgrade on my router, which should have happened over a year ago, which was then installed. The same night I still experienced the same issue and got in contact with her, you guessed it, over social media (seems to be the only way you get to speak to someone local...hint...hint). She then had me make arrangements for my place to be available for today so that a tech can come fix the antenna they installed facing the opposite direction away from the tower and behind a wall🤦🏼♂️🤦🏼♂️🤦🏼♂️. I repeatedly tried to phone the tech that was supposed to come out and he didn't answer his phone until after 15:00 today. He then said he will be at my place by 15:15. By 15:30 he phoned me to say he's at the wrong house and because he's already with that customer, he would not be making it today...HOW TF IS THAT FAIR TO A CUSTOMER WHO'S BEEN HAVING AN ISSUE FOR A MONTH?!?! Keep in mind "today" means 29/4/2026. Should I just rip all of their equipment off my walls and put it in a nice heap in the street and send them a photo on, you guessed it, Facebook? And please Rain, don't hit this post with your ****ing generic response I see over and over and over again. You've tried the wrong customer today. Now fix or pick up...you choose🖕🏻
15 replies
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