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siphosethu Z
Active since Apr 2026
1
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1 reviews
Shop2shop
4 months ago
Kwadabeka Smokers
Worst service provider and I would never ever recommend that anyone for a matter of fact sign up with them my account was suspended more than a month ago and since then I have been calling on a daily basis on their customer care line which goes unanswered the one time I got through they requested that I sent up in location and picture of my business and submitted via WhatsApp which too is never responded or answered it took them over two weeks to acknowledge that they received pictures and business location that they requested thereafter numerous phone calls and WhatsApp texts i got through accounts department where I was advised that everything corresponds they’re just waiting on the go ahead from their never around manager matters are always escalated but somehow never attended to, communication is always promised but yet i have made the most attempts to contact shop2shop and have not received an email stating the basis and suspension of my account, lack of communication and service delivery worst of all we trust shop2shop to handle our money but yet we cannot get through something as basic as customer care, having backlogs is a sign of being short staffed and should not be an acceptable excuse for the business we bring in there should be service delivery.
1 reply
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