ESTHER G

PRO DEBT MISLED ME

I had a very disappointing experience with Pro Debt Solutions. I was contacted and told they work with the NCR to help consumers reduce interest rates. I specifically asked the consultant if this was debt review, and she clearly said no. However, later that same day, after contacting my bank, I discovered that I had actually been placed under debt review without my proper understanding or consent. To make matters worse, I started receiving messages from my creditors confirming that I had already been flagged. When I tried to call the company to address this, my calls were dropped as soon as I began explaining the situation. They have also ignored my emails and are not responding at all. This situation has serious consequences, as being under debt review limits access to financial services and opportunities like applying for credit or buying property. It is very concerning that consumers can be misled in this way.