Marno L

Still Waiting Years Later – Completely Unacceptable

I completed a 3-year Cyber Security qualification in 2022 and to this day I have STILL not received my CITA certificate. I have been following up consistently for years, and every single time I get the same excuse: “the printers are broken” or “the machine used to print certificates is not working.” This has apparently been the situation from 2022 until now, which is honestly unbelievable. How does an institution fail to issue certificates for YEARS because of a printer problem? At this point, it is no longer a technical issue it is clear negligence and a complete lack of accountability. I completed my studies, I met all requirements, and yet I cannot properly prove my qualification because the institution has failed to do its job. This is extremely unprofessional and, quite frankly, unacceptable. No student should have to chase an institution for years just to receive something they have already earned. I would strongly advise anyone considering studying here to think twice.