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Simon M

Active since Feb 2026

3

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3 reviews

4 months ago

Go bid I want my refund

Go bid is taking me from pillar to post with my refund I lodged a discrepancy from the 19th february today 17th of April still no success I personally went to their head office asked for a manager by the name Mpho cant remember the surname She referred me to a Mr Kyle Motssen who was supposed to help me get my refund I had all documents with me Kyle told me not to worry they will process it later he send me a refund form but on the refund form it was indicated that the funds will revert back to my gobid account when I clearly stated I want them back into my account I communicated this with Kyle He said I should send back the form so he can edit it now he is saying I need to sign the form but he has not send me anything why did he not get me to sign when I was in their office can you imagine how much interest gobid is making out of all this monies they dont refund I would honestly not recommend this company to anyone

0 replies

5 months ago

Poor communication

My CST NO is 471949. MY name Simon Mokgope Gobid does not want to give my money back R32000 Their whatsapp is useless when you call customer care you can wait 10 minutes with no answer I have already spent more than R500 on airtime trying to resolve a simple issue whereby they described a car as swift sport 1.6 only to find its an alto 1.0 I regret doing business with Gobid fast to take your money slow to resolve their mistakes poor communication I would not advise anyone to do business with this company

0 replies

5 months ago

False adverti*****t

My name is Simon Mokgope I bid on a car advertised as a Suzuki swift sport 1.6 2010 model on Thursday the 19th of Feb upon collection on Monday the 23rd I was presented with a Suzuki Alto 1.0 my receipts show I paid for a Suzuki swift sport 1.6 2010. I then raised the issue with the Pretoria branch manager who seemed not interested He just told me this things happened and that I must take it up with head office I refused to take position of the car and immediately filled and signed the discrepancy section of the release form as this amounts material misrepresentation under section 41 of the CPA and not a matter of voetstoots I have already send e mails to head office and made numerous calls to head office they promised to come back to me within two days note that calls take 2minutes before being answered. Im worried they might start charging me for storage fees for a car I did not order this is already affecting me negatively as a paying customer I expected more from this company that prides itself with words like bid today drive tommorow.If this is resolved fairly I promise to come and give feedback if not I will also come back to share Cause I feel like I bought horse and got a donkey.Though both cars are from my favourite brand Suzuki. swift sport is a significantly more valuable than an Alto and forcing me to keep the Alto will onstitute unfair enrichment on their part. Now I'm just hoping for the best but also prepared for the worst

0 replies

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