Active since Feb 2026
Great friendly service from agent that assisted me with my premium review. Enjoyed the call with her.
The worst experience of my life. To get my issue resolved since almost the beginning of this month and still nothing even after an agent saying that my issue has been resolved. If I don’t have a senior billings manager and a senior rewards manager from Vodacom call me I am going to stop my debit orders from Vodacom. How hard is it to flippen give good service and to actually resolve an issue. Pull up all the recordings from the 25.03.2026 to date and you will see I have been ill advised. If this is not sorted I will take this matter further. 0769917960
I really need assistance with getting this resolved. So I got a call from the AS financial solutions company which they advised me that they can see I am over paying on my interest rate and with my balance bond and vehicle finance and they can reduce it by R2000. So I said that’s great, they had all my details I just needed to confirm it. Then a debicheck came through on my banking app that I had to accept which I did then I saw it said debt review, I asked the agent won’t this affect my bond application which she confirmed no, as I am in the process of applying for a 2 bedroom because daughter needs her own room as we stay in a 1bedroom. But the bank advised me that it will impact my home loan application so therefor I will incorrectly advised by this company. I contact NCR for assistance and was told that there systems have been done for a few months weeks therefor cannot assist. Please I need someone to assist and get this sorted so the bank does not load the debt review on my account as this will have a negative affect impact on my life. The company AS financial services has no website or contact number that I can call.
Initially I was upset because of my premiums that changed within the same month but the agent that assisted me brought my premium back down. So I am happy now.
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