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Peter L
Active since Jan 2026
1
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1 reviews
Computicket
7 months ago
You’ll run around like a headless chicken for a refund
Bought two bus tickets for me and a friend. Friend couldn't make it so I explicitly asked them to cancel and process a refund for that one ticket, to which they proceeded to refund me the amount for one ticket. On the day I was supposed to leave I get to the bus station only to be informed that both tickets were cancelled and I had to buy a new ticket (at a higher cost than the original) if I wanted to travel that day. I emailed Computicket while on the bus and they assured me they would refund me the full amount for the original ticket. They told me this 17 Dec and now almost a month later I’m still waiting for my refund. They are quick to respond to emails but slow to offer actual help. Definitely never using them again.
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