LM
Linah M
Active since Dec 2025
3
Reviews
0
Industries
Reviews
3 reviews2 weeks ago
Outstanding Customer Service from Tebogo Nkoana
I would like to extend my sincere appreciation to Tebogo Nkoana for the excellent customer service. She constantly called to check if the connection issue had improved, and ever since I spoke to her, the connection has been much better. Thank you for your dedication, professionalism, and consistent follow-ups. Keep up the great work!
0 replies
3 weeks ago
Unhappy Customer
The most unreliable service provider ever. The connection is always on and off, yet all you do is send endless apology messages without actually fixing the problem. Customers are paying for a service that is clearly not reliable
1 reply
5 months ago
Worst ISP ever
This is by far the worst ISP I have ever experienced. We have been without internet in Diepsloot since last night. The only communication we receive are repeated automated messages saying they are “aware of the issue,” with no meaningful updates or timelines for resolution. What makes this even more unacceptable is that the call centre is closed until Monday, leaving customers completely unsupported during an ongoing outage. Worse is that we will not be credited for the days that we were without internet. This level of service is extremely disappointing and unprofessional. Customers deserve reliable service, proper communication, and accessible support. ****** ****mers 😡😡
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)