M
Mieschka
Active since Sep 2025
4
Reviews
0
Industries
Reviews
4 reviews3 weeks ago
Not a happy customer this time around
Last year when I claimed, the service was top notch. I guess I was lucky as it's past the 7-14 working days this time around and the consultants keep on telling me it's with the medical aid for PMB which I was told for the past 2 weeks and nothing has been done. Is it not their job to follow up?
1 reply
1 month ago
I spoke to Riley today who sorted out my query within minutes
I spoke to Riley today who sorted out my query within minutes. She also made me feel assured. Her service was great
0 replies
2 months ago
Vusi was very helpful and solved my query within 5mins
Vusi was very helpful and solved my query within 5mins. Efficient service. He sounds like he knows what he is doing
0 replies
9 months ago
It was an easy and straight forward process
It was an easy and straight forward process. It took a moment for me to get all the documentation I needed but when I submitted it- The process went super fast and smooth. It took less than the 7-14 working days timescale and they always kept me in the loop. I thank my company for choosing Kaelo for our gap cover.
1 reply
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
0 (0%)