S
Siziphiwe
Active since Aug 2025
2
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Reviews
2 reviews1 month ago
Poor management!
I think my mistake was renew my lease because each time I had an issue it was due to their poor administration team. I spent weeks on end with biometrics that don’t work and I need said biometrics to access the parking I pay for monthly. When I query why this is the case I got taken from pillar to post every time. The only time I get service is after having to cause a scene because calm and polite communication does not seem effective with them. I am expected to take time out of my work day to deal with their inadequacies and in return I get excuses. Their hello@Ithemba email is borderline useless because they don’t answer emails and if they eventually do it’s long after you’ve had to go to their offices. Regarding their WiFi, if it doesn’t work you’ll wait for days on end for a technician to get to you. My router was changed without my knowledge and to this day I’ve been gaslit about the matter and it’s rather unsettling. The only effective team I’ve worked with is their maintenance staff that ensure that all is in working order when you complain. My neighbour recalls people coming to my unit when he’s requested them for fumigation and no one cared to call me to get consent to access my living space. Overall the building is very poorly managed. Their only saving grace is the shopping centre but it’s no longer worth the price that climbs every year. Definitely never renewing again.
1 reply
9 months ago
The experience was hassle free Mo made this such a seamless purchase
The experience was hassle free Mo made this such a seamless purchase. The handover facilitated by Mdu was lovely, he made understanding a car very easy
1 reply
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1 Star
1 (50%)