Active since May 2025
I had a booking for the 25th of september 2025 when i got to home affairs Cornubia they were offline we waited for the staff to reshedule a date and they gave me 01 october 2025.I went on the 01st of October along with my husband who had the same date and we did our biometrics and photos.they said my id will be ready between 4 to 9 weeks I still did not recieve my id as yet it is now 7 months i want answers and i want them now.My Husband recieved his sms a week later to collect his id.and my friend that booked after me all recieved there ids.this is pathetic to wait 7 months with no feedback.neither is there any contact number to get hold of them.if they cant give me my id they must give me another date or refund my money.
I am very unhappy with this fibre.Ive app**** for a new line and Ive even done payment.guys came out on friday and didnt do anything.A call was made to say that the line will be connected on Monday or Tueday which is today.no1 has responded.no agent on whatsapp has given feedback.NO communication as well.I would like my money refunded and will like to cancel with flycool and get another service provider with prompt response and feedback.Because flycool agents are bull****ting and playing games with me.Im taking off to days in a row to have this sorted but no joy.I will never recommend this fibre to anyone its pathetic and no proper service delivery. PATHETIC AND UNPROFESSIONAL